Community Health Navigator at Kingdom Fellowship A M E Church – Calverton, Maryland

KGCDC Community Health Navigator

Kingdom Cares at Kingdom Global Community Development Corporation (KGCDC)
Full-Time | $65,000/year | Calverton, Maryland Area

Be a Compassionate Voice in Your Community

Do you have a heart for helping others navigate life's challenges? Join KGCDC's mission to serve, support, and strengthen our communities. As our Community Care Coordinator & Health Navigator, you'll be a caring professional who helps clients access the resources they need to improve their lives, providing hope and practical solutions during difficult times while building relationships and educating diverse communities about health and wellness initiatives. Learn more about our impact: kgcdc.org

Position Summary

This dual role possesses a genuine commitment to the mission of the Kingdom Global Community Development Corporation (KGCDC). The position contributes to this mission through direct client care coordination and community health education, building relationships with diverse audiences in the Washington DC metropolitan area, with a primary focus on Prince George's and Montgomery counties in MD.

What You'll Do

Guide Clients Through Their Journey

• Facilitate comprehensive client intake processes, ensuring all relevant information is collected efficiently and accurately

• Engage with current and potential clients through various communication methods to answer questions and gather essential information about their unique situations

• Evaluate client needs with compassion, identifying barriers to care and available resources to create the best possible outcomes

• Guide members of the community to wellness and testing services of strategic partners and agencies

Develop Personalized Care Plans & Community Strategies

• Create and contribute to personalized resource plans that connect clients with appropriate providers, specialists, and community resources

• Collaborate closely with resource providers to monitor client progress and adjust plans as needed

• Provide recommendations that facilitate optimal outcomes for each individual's circumstances

• Devise and manage action plans to host and/or facilitate events and activities which lead to community engagement and awareness of available resources to support physical and mental well-being, including but not limited to health fairs, vaccination clinics, popup events, etc.

Build Community Relationships & Partnerships

• Build relationships with key partners and constituents to identify opportunities to educate individuals and communities on health awareness, so that they are educated on the key metrics that impact their health and well-being

• Identify opportunities to partner with organizations with missions and/or targeted programs similar to the KGCDC, including faith-based organizations, government agencies, and corporations to broaden the KGCDC's reach to support the community

• Develop strategies to increase community engagement with available health and wellness resources

Communication & Program Management

• Manage the communication strategy related to driving health awareness throughout the community, including social media and advertising

• Develop relevant metrics and reports to evaluate the impact of programs and initiatives on the community and its use of those programs and initiatives

• Identify and attend requisite trainings, conferences, etc. to stay abreast of opportunities to advance health awareness

Maintain Professional Standards

• Uphold the highest ethical and legal standards regarding client confidentiality

• Ensure compliance with all organizational, local, state, federal, and third-party payer policies and regulations

• Document all client interactions and progress with precision and care

Qualifications Required

• Bachelor's degree in Public Health, Healthcare Administration, Social Work, or equivalent education and experience

• Experience leading large-scale events for community-based programs

• Experience working collaboratively with diverse internal and external partners

• Demonstrated ability to work autonomously in fast-paced environments

• Exceptional communication skills

• Ability to analyze and interpret data to draw conclusions and communicate to constituents

• Proficient in the use of Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook)

Preferred

• Previous experience working in a community-based non-profit environment

• Experience in case management or care coordination

• Bilingual capabilities

• Knowledge of health and social services in the Washington DC metropolitan area

Working Environment

• Hybrid work environment (office, community, and home); Tuesday through Saturday

• Alternate work schedules may be required to support Sunday activities

• Position requires travel within the community for client visits and events

• Some evening and weekend work may be required for community events

This job description outlines the primary elements of the role and is not intended to be an exhaustive list of responsibilities. Additional duties may be assigned in line with the position's general nature and organizational needs. This is a partially grant-funded position in partnership with Montgomery County Department of Health and Human Services.