VP ANCILLARY AND SUPPORT SERVICES in Middleburg Heights, Ohio at Southwest General

The Vice President of Ancillary and Support Services provides strategic leadership, operational oversight, and administrative direction for ancillary and support services across Southwest General Health Center. This position is responsible for ensuring safe, efficient, high-quality operations that support exceptional patient care, organizational effectiveness, and a positive patient and employee experience. The Vice President provides oversight of departmental financial performance, operating and capital budgets, resource utilization, and initiatives that promote financial sustainability and operational efficiency. This role ensures compliance with applicable regulatory agencies, accreditation standards, and organizational policies while maintaining a strong focus on quality, safety, and service excellence.

This role serves as the executive leader responsible for safety and quality performance within assigned operations, demonstrating measurable annual improvement in organizational safety culture and patient harm reduction, including a targeted 3% to 5% improvement in Culture of Safety scores and/or reduction in the Serious Safety Event Rate. As a member of the senior leadership team, the Vice President collaborates with executive leadership, physicians, and department leaders in the development and execution of strategic plans, identification of growth opportunities, advancement of capital and infrastructure initiatives, and implementation of operational improvements that support the organization's long-term success and mission.

Education:

• Bachelor’s Degree required
• Advanced degree (MBA, MHA, MD, etc.) is highly preferred

Required length and type of experience:

• Minimum of 10 years experience
• Healthcare experience preferred, but not required
• Excellent human relations, organizational development and oral/written communication skills
• Must be able to provide strategic leadership, work with all levels of stakeholders and provide the best outcomes possible
• Strong project management and performance measurement; detail-oriented with ability to oversee many projects from origin to execution