General Manager in Spokane, Washington at Fizzie Mulligans
Job Description
Fizzie Mulligan's is a neighborhood sports bar and entertainment venue in North Spokane that has built a loyal following of regulars. We are looking for a General Manager who wants genuine ownership of a business and the opportunity to make a real impact.
At Tangen Hospitality, each of our eight locations is run by its General Manager. You will own the full P&L for Fizzie Mulligans, including labor, food cost, scheduling, compliance, guest experience, team culture, and day-to-day decision-making. You are supported by a complete corporate team that includes HR and recruiting, marketing (social media and loyalty program), accounting (P&Ls and projections), IT, and an operations team with an Area Manager and a hands-on owner. The support is there when you need it, but the business is yours to run.
This is a hands-on leadership role. The successful General Manager will protect and strengthen the existing regular base that currently drives the business, improve food profitability, and thoughtfully introduce events and energy that attract a younger demographic, all while preserving the neighborhood feel and culture that make Fizzie work. You will lead the team in living our company values and maintaining high standards in operations, cleanliness, and guest experience.
We invest in our people through a strong employee recognition program, a Store of the Month competition with real rewards for both managers and teams, meaningful employee discounts, and a culture that values accountability, attitude, perseverance, and creating experiences that make guests say wow.
If you want a role where you can truly run a business, develop a team, and leave the location better than you found it, this is the opportunity.
Requirements:- Proven experience as a General Manager, Assistant General Manager, or equivalent leadership role in a bar, restaurant, or hospitality environment
- Demonstrated experience owning and managing a P&L, including labor cost, food cost, scheduling, and overall financial performance
- Strong leadership skills with the ability to coach, develop, and hold a team accountable
- Experience in a neighborhood bar, sports bar, or similar high-volume casual concept preferred
- Ability to build strong relationships with both team members and a loyal guest base of regulars
- Comfort working with secondary revenue streams such as pull-tabs or gaming
- Excellent communication skills and the emotional intelligence to work productively with an existing team and culture
- Willingness to be hands-on and present on the floor during peak shifts
- Ability to balance protecting and respecting what currently works with driving thoughtful, sustainable improvements in food, events, and guest experience
- Flexible schedule that includes nights, weekends, and holidays as needed
- Genuine passion for hospitality, creating memorable guest experiences, and building a positive, high-performing team culture
- Alignment with a values-driven company that emphasizes perseverance, accountability, attitude, and standing out through experience
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