Patient Account Specialist in Admin Office- Rochester Hills, Michigan at HealthQuest Physical Therapy

NewSalary: $18.00 - $21.00/hrJob Function: Medical
HealthQuest Physical Therapy
Admin Office- Rochester Hills, Michigan, 48306, United States
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Job Description

Patient Account Specialist

The primary responsibility of the Patient Account Specialist (PAS) is to ensure that all claims are reimbursed at 100% of the contracted rate.
Qualifications:
  • High School Diploma required.
  • 1-2 years of billing experience preferred.
Skills:
  • Excellent communication skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills and highly efficient
  • Proficient knowledge of medical insurance providers and portals.
  • Proficient knowledge and experience with electronic medical record (EMR) systems.
  • Proficient knowledge and experience with Clearinghouses.
  • Proficient in Microsoft Office Suite and Adobe.
Responsibilities:
  • Process all insurance account receivables accurately and in a timely manner.
  • Review and appeal all unpaid and denied claims.
  • Investigate rejected claims.
  • Perform and track claims status and corrections.
  • Contact the insurance company to remediate claim issues and discrepancies in payment.
  • Audit credit accounts for refund processing.
  • Review and respond to EMR messages and tasks.
  • Provide customer service to clients and patients.
  • Receive and process phone payments and EFT payment plans.
  • Review payment postings for accuracy assurance on claim corrections.
  • Complete and review claim submissions.
  • Submit data for the weekly and monthly statistical reporting.
  • Report consistent and repetitive claim rejections to the Lead Patient Account Specialist.
  • Understand, comply, and uphold all Code of Conduct standards and promote ethical behavior in the workplace.
  • Perform all other duties as assigned.
Benefits:
  • Opportunity for growth & Ownership
  • Mentorship & career development
  • Meaningful and rewarding work environment
  • Family and team-like environment
  • Competitive benefits packages
  • Medical, Dental and Vision insurance
  • Short-term, long-term, and life insurance
  • Supplemental Benefits (critical illness, hospital indemnity insurance, accident insurance)
  • Identity protection
  • 401(k) with matching & retirement
  • HSA and FSA plans available
  • Paid time off
To be considered for this role, candidates must successfully pass an internal screening against the OIG Exclusions list.

$18 - $21 an hour

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Job Location

Admin Office- Rochester Hills, Michigan, 48306, United States

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