Dir Phy Practice Ops KAL at Beacon Health System – Kalamazoo, Michigan

Position Summary:
The Director of Physician Practice Operations is responsible for developing and implementing policies, procedures, and strategic initiatives that support efficient, compliant, and high-performing physician practice operations. This role ensures alignment with the organization’s clinical, administrative, legal, and ethical standards while driving operational excellence and quality outcomes.

Key Responsibilities:

• Develops and executes goals, operational plans, and performance standards consistent with organizational clinical, administrative, legal, and ethical requirements.

• Provides leadership and oversight for all staffing functions, including recruitment, onboarding, performance management, disciplinary actions, and professional development initiatives.

• Prepares and manages operational and departmental budgets, ensuring fiscal responsibility and compliance with approved funding.

• Coordinates and oversees internal and external audits to ensure regulatory compliance and operational integrity.

• Directs, monitors, and evaluates practice operations to achieve performance targets, enhance quality control measures, and improve patient and provider satisfaction.

Education and Experience Requirements:

• High School diploma or equivalent with a minimum of five (5) years of cumulative, job-specific experience required, including at least two (2) years in a leadership or management role; OR

• Associate’s or Bachelor’s degree with a minimum of three (3) years of cumulative, job-specific experience required, including at least two (2) years in a leadership or management role.

This position requires demonstrated leadership capability, strong operational and financial acumen, and a commitment to fostering a culture of accountability, collaboration, and continuous improvement.