Parts Counterperson - Mercedes-Benz of Midlothian in Midlothian, Virginia at Murgado Automotive Group

Job Title: Parts Counterperson

Location: Mercedes-Benz of Midlothian

Company: Murgado Automotive Group

Job Type: Full-Time

About Us: Join our dynamic team at Mercedes-Benz of Midlothian, a premier Mercedes-Benz dealership dedicated to providing exceptional service and quality. We pride ourselves on our commitment to excellence and our passion for the Mercedes-Benz brand.

Job Description: We are seeking a motivated and detail-oriented Parts Counterperson to join our team. The ideal candidate will have a strong background in automotive parts and a passion for customer service. As a Parts Counterperson, you will be responsible for assisting customers and technicians with their parts needs, ensuring accurate and timely fulfillment of orders.

Assist customers and technicians in identifying and locating the correct parts.

Process parts orders efficiently and accurately.

Maintain an organized and clean parts counter and storage area.

Manage inventory levels and notify the parts manager of any shortages.

Handle customer inquiries and provide excellent customer service.

Process returns and warranty claims as needed.

Stay up-to-date with product knowledge and industry trends.

High school diploma or equivalent.

Previous experience in an automotive parts department, preferably with Mercedes-Benz.

Strong knowledge of automotive parts and systems such as CDK and Paragon.

Excellent communication and customer service skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Proficiency with parts catalog and inventory management software.

Valid driver’s license.

Competitive salary and performance-based incentives.

Health, dental, and vision insurance.

401(k) Matching

Paid time off and holidays.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.