Fairfield Inn & Suites Springfield - Front Desk Agent Flex Shifts at Aimbridge Hospitality – Springfield, Ohio

Fairfield Inn & Suites Springfield - Front Desk Agent Flex Shifts
Position requires open availability for both AM (7a-3p) and PM (3p-11p) shifts, as needed. Weekends ALWAYS required.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Fairfield Inn & Suites Springfield hotel in Springfield, Ohio is the perfect choice for those traveling on business or leisure. The hotel is minutes from Wittenberg University, Wright Patterson AFB, Cedarville University, Clark State Community College and the Springfield Regional Medical Center. We are also located near local businesses: Honeywell Aerospace, Young's Jersey Dairy, International Truck and Engine, Cascade Corporation, Ohio Masonic Home and Urbana University. While in Springfield, travelers can visit area attractions including Frank Lloyd Wright's Westcott House, Buck Creek State Park, Springfield Museum of Art, Clark County Fair Ohio and the Pennsylvania House Museum. Our Springfield hotel is located near I-70 making travel to nearby cities Dayton and Columbus, Ohio, easy and time-saving. At the Fairfield Inn & Suites Springfield, our guests are our #1 priority.

Application deadline for Colorado positions: Position requires open availability for both AM (7a-3p) and PM (3p-11p) shifts, as needed. Weekends ALWAYS required.