CCA Receptionist in Port St. Lucie, Florida at Calvary Port St Lucie Inc

General Purpose:

The CCA Receptionist serves as the first point of contact for students, families, visitors, and staff and plays a vital role in creating a welcoming, organized, and professional environment for the school community. This position supports daily school administration through front office management, communication, administrative assistance, and exceptional customer service.

The School Receptionist helps ensure smooth day-to-day administrative functions while supporting the mission, values, and culture of the school.

Essential Job Functions:

Front Office & Hospitality

• Welcome and assist students, parents, visitors, and staff with warmth and professionalism
• Answer and direct incoming phone calls, emails, and front office inquiries
• Maintain a clean, organized, and inviting reception area
• Manage visitor check-in procedures and campus security protocols
• Provide excellent customer service while representing the school positively

Administrative Support

• Assist with daily office administration and clerical responsibilities
• Maintain student attendance records, sign-in/sign-out procedures, and office documentation
• Prepare and organize forms, files, correspondence, and school communications
• Support administrators and staff with administrative needs
• Process incoming and outgoing mail and deliveries

Student & Family Assistance

• Assist families with school information, forms, schedules, and general questions
• Support student needs throughout the school day as appropriate
• Communicate messages and information accurately to students, staff, and parents
• Help facilitate smooth communication between the school and families

Scheduling & Coordination

• Assist with scheduling appointments, meetings, and campus events
• Support school-wide activities, ceremonies, and special events as needed
• Help coordinate substitute coverage and staff communication when applicable
• Maintain office calendars and administrative organization

Records & Data Management

• Maintain confidentiality and proper handling of student and family information
• Assist with student records, enrollment paperwork, and database updates
• Ensure accuracy in data entry and administrative reporting
• Support compliance with school policies and procedures

Mission & Culture Alignment

• Support and uphold the mission, vision, and values of the school
• Foster a positive, welcoming, and service-oriented atmosphere
• Demonstrate professionalism, kindness, discretion, and teamwork
• Contribute to a Christ-centered and encouraging school culture

Role Requirements:

Spiritual & Character Qualifications

• A mature follower of Jesus Christ with a heart for young adults and their spiritual growth
• Alignment with the doctrine, values, and culture of the church
• Servant-hearted leadership, relational maturity, and integrity
• Active participation in the life of the church

Professional Qualifications

• High school diploma required; associate or bachelor’s degree preferred
• Previous receptionist, administrative, or customer service experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office, Google Workspace, and office systems
• Ability to maintain confidentiality and professionalism
• Friendly, hospitable, and team-oriented attitude
• Experience in a school or church environment preferred

What You Are Required to Know:

• We are an EEO employer.
• This is a full-time (40 hours/week) Non-exempt position.
• This role may require presence during family ministry programs, office hours, and special events. Some evenings and weekends may be required to support programs and events.

The above job description supersedes all previous descriptions. This job description is intended to be a tool to describe the primary purpose of the job and the KEY duties and responsibilities. This description does not state or imply that the functions listed above are the only tasks to be performed by the employee occupying this position. Management has the right to add to or change the job responsibilities at any time.