JobTarget Logo

Forward Deployed Engineer - Agents in India at Jobgether

NewJob Function: Engineering
Jobgether
India, India
Posted on
New job! Apply early to increase your chances of getting hired.

Explore Related Opportunities

Miscellaneous Computer Occupations jobs

Job Description

Forward Deployed Engineer - Agents

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Forward Deployed Engineer - Agents in India.

This is an exciting opportunity for a technically strong and customer-focused engineer to help organizations deploy next-generation AI-powered customer experience solutions at scale. The role combines hands-on engineering, solution implementation, and strategic collaboration to deliver production-ready AI agents and automation workflows that drive measurable business impact. You will work closely with enterprise customers, product teams, and engineers to design, build, and optimize intelligent systems that improve operational efficiency, customer satisfaction, and service performance. The position offers exposure to cutting-edge AI technologies, enterprise integrations, and agentic workflows within a fast-paced and innovation-driven environment. Ideal candidates are passionate about solving complex technical challenges, translating customer needs into scalable solutions, and shaping the future of AI-enabled customer engagement. This role is perfect for professionals who thrive in dynamic environments where ownership, execution, and collaboration are highly valued.

Accountabilities:
  • Lead end-to-end implementation and deployment of AI virtual agents and customer experience automation workflows for enterprise customers.
  • Translate customer business requirements into scalable, production-ready AI-driven solutions that improve operational and customer outcomes.
  • Configure agent workflows, automation logic, and decision-making systems to optimize reliability, efficiency, and performance.
  • Design and implement validation frameworks, safeguards, and monitoring mechanisms to ensure secure and compliant AI agent behavior.
  • Build, test, and maintain integrations with enterprise platforms such as CRM systems, ticketing tools, telephony solutions, and data platforms.
  • Collaborate directly with customer stakeholders to define success metrics, gather requirements, and manage implementation timelines.
  • Create clear technical documentation, implementation plans, and deployment strategies to support successful customer onboarding and adoption.
  • Partner closely with Product, Engineering, Design, and Go-to-Market teams to improve platform capabilities and deployment processes.
  • Provide technical expertise and troubleshooting support throughout deployment, testing, and optimization phases.
  • Continuously refine workflows and deployment strategies based on customer feedback, operational insights, and platform evolution.
  • Contribute to the development of repeatable best practices, scalable deployment frameworks, and customer success methodologies.
  • Support fast-paced delivery cycles while balancing technical execution, problem-solving, and customer communication effectively.
Requirements:
  • 5+ years of experience in customer-facing technical roles such as Solutions Engineering, Forward Deployed Engineering, Technical Consulting, Implementation Engineering, or Technical Program Management.
  • Strong technical foundation with hands-on experience in coding, API integrations, and end-to-end system implementation.
  • Experience delivering enterprise-grade technical solutions requiring testing, iteration, validation, and production deployment.
  • Strong understanding of enterprise SaaS integrations, workflows, and system architecture principles.
  • Ability to communicate effectively with senior technical and business stakeholders while translating requirements into actionable implementation plans.
  • Experience working in fast-paced, high-growth, and ambiguous environments with strong ownership and adaptability.
  • Familiarity with AI agents, LLM-based systems, prompt engineering, evaluation frameworks, or workflow orchestration is highly desirable.
  • Knowledge of enterprise security, compliance, and integration best practices.
  • Strong analytical thinking and structured problem-solving capabilities.
  • Excellent collaboration, communication, and documentation skills.
  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience.
  • Comfortable working overlapping EST business hours when required.
  • Strong customer-first mindset with a passion for delivering measurable business impact through technology.
Benefits:
  • Fully remote work environment with flexibility and autonomy.
  • Opportunity to work on cutting-edge AI, automation, and customer experience technologies.
  • Exposure to enterprise-scale deployments and collaboration with global customers and cross-functional teams.
  • Fast-paced and innovation-driven culture focused on ownership, impact, and continuous learning.
  • Opportunity to influence the evolution of AI-powered products and agentic workflows through direct customer feedback.
  • Collaborative team environment with access to experienced AI, engineering, and product leaders.
  • Professional growth opportunities within a rapidly expanding technology company.
  • Exposure to modern enterprise SaaS ecosystems, AI platforms, and integration technologies.
  • Inclusive and supportive workplace culture that values innovation, execution, and customer success.
  • Opportunity to contribute to transformative AI solutions that improve customer engagement at scale.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1

Job Location

India, India

Frequently asked questions about this position

Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.
By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.