Financial Counselor-Monroe at EvergreenHealth – Monroe, Washington

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:
Provides customer service and financial counseling which includes working with patients regarding their financial ability to pay and provides estimates/quotes to patients and physician's office. Adheres to EvergreenHealth's Financial Clearance policy.

Primary Duties:
1. Informs patients of hospitals financial policies and procedures.
2. Identifies the need for financial counseling.
3. Sets up payment arrangements with patients following EvergreenHealths guidelines.
4. Provides price quotations/estimates for patients and physicians in a timely and accurate manner and determines appropriate deposit due at the time of service.
5. Responsible for point-of-service collections.
6. Works with the third party Medicare eligibility vendor and follows the referral process for self-pay patients based on financial screening.
7. Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:
High School graduate or equivalent
Excellent communication skills to effectively obtain information from patients, physicians, other clients.
Ability to function independently, organize work, multitask, and establish priorities.
Numerical ability is required to discuss financial arrangements including deposit requirements.
Knowledge of insurance payers and the use of electronic systems for eligibility and verification

DESIRED for the position:
Vocational training or college degree in the healthcare setting.
2 year prior experience in a hospital or medical setting
Working knowledge of insurances.
Knowledge of medical terminology.

Benefit Information:
Choices that care for you and your family

At EvergreenHealth, we appreciate our employees commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans (457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

*This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.