Commercial Plumbing Service Division Manager in Longwood, Florida at RB Marks Construction

Build and Lead a New Plumbing Service Department for Ready Plumbing & Fire Protection!

Company: Ready Plumbing & Fire Protection

Salary/Pay Rate: $90,000 - 100,000+ per year, based on experience. Final package may vary based on leadership background, service department experience, and growth plan fit.

Location: Longwood, FL

Job/Employment Type: Full Time

Department Scope: Plumbing Service / Commercial Plumbing / Service Division Buildout

Mandatory Licenses & Certifications: None required

You will serve as the founding leader of a new plumbing service division within Ready Plumbing & Fire Protection, an established Central Florida commercial plumbing and fire protection contractor. This is a rare opportunity for an experienced commercial plumbing service manager to step into a stable, well-backed company and build a department from the ground up.

This is not a routine service manager role. You will be responsible for creating the structure, systems, team, routes, tools, inventory setup, customer workflow, and operational foundation needed to launch and scale a profitable plumbing service division. The company already has commercial clients requesting service work; now they need the right leader to turn that demand into a fully functioning department.

• Build a dedicated plumbing service department from the ground up within an established commercial plumbing and fire protection company.
• Develop the operational roadmap for launching service work, including trucks, tools, inventory, staffing, scheduling, dispatch, customer communication, SOPs, and KPIs.
• Assess existing client demand and create a practical service model for recurring commercial plumbing repair, maintenance, and response work.
• Recommend the staffing plan needed to support the department, including service technicians, support roles, on-call coverage, and future growth needs.
• Establish service routes, customer management processes, and workflow standards to ensure reliable, high-quality service delivery.
• Help evaluate and implement the software, systems, and reporting tools needed to manage service operations effectively.
• Partner with ownership to define pricing, service expectations, department milestones, and long-term growth opportunities.
• Build a strong service culture rooted in accountability, technical quality, professionalism, and customer responsiveness.
• Support future expansion opportunities, which may include broader MEP service capabilities over time.

• Proven experience working within a plumbing service operation, ideally in a leadership, management, or department-building capacity.
• Strong understanding of plumbing service work, including common service issues, parts, materials, tools, field workflow, and customer expectations.
• Experience managing or helping build service routes, dispatch processes, technician schedules, customer communication, and service documentation.
• Ability to design operational systems from scratch rather than simply maintain an existing department.
• Strong leadership skills with the ability to hire, train, organize, and manage service technicians and support staff.
• Practical knowledge of service trucks, inventory/bin setup, tools, equipment, and field readiness requirements.
• Ability to create SOPs, performance metrics, service standards, and scalable processes.
• Strong customer management skills, especially with commercial clients and repeat-service relationships.
• Entrepreneurial mindset with the ability to take ownership of a new division and turn a vision into a functioning business unit.

• Prior experience launching, scaling, or significantly improving a plumbing service department.
• Background with commercial plumbing service, facilities service, or mixed commercial/residential service environments.
• Familiarity with service management software, dispatch platforms, CRM tools, or field-service operating systems.
• Experience creating 24-hour or emergency service coverage models.
• Knowledge of backflow prevention, fire protection, or broader MEP service environments.
• Experience developing technician training plans, service KPIs, route efficiency models, and customer retention strategies.
• Existing knowledge of the Central Florida service market, including Orange, Seminole, Lake, Osceola, Volusia, or Brevard County.

• Competitive salary starting at $100,000+ per year, based on experience and qualifications.
• Growth-oriented leadership opportunity with meaningful autonomy and long-term upside.
• Opportunity to build and shape a new department within an established company.
• Stable company infrastructure, existing customer relationships, and ownership support.
• Additional benefits, vehicle program, bonus structure, and equipment package to be confirmed with the employer.

Ready Plumbing & Fire Protection is a veteran-led, licensed plumbing and fire protection contractor based in Longwood, Florida. The company provides commercial plumbing, construction plumbing, backflow prevention, fire protection, and installation services throughout Central Florida.

Ready Plumbing & Fire Protection is now expanding its capabilities by launching a dedicated plumbing service division. This new department will allow the company to better support existing commercial clients while creating a scalable service platform for future growth.

Learn more at https://readypfp.com/.

Ready Plumbing & Fire Protection is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, including pregnancy, gender expression, and sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.