Medical Clinic Administrator at St Vincent De Paul – Phoenix, Arizona

Department: Medical Clinic

Job Summary: 

The Medical Clinic Administrator oversees the day-to-day administrative and operational functions of the outpatient medical clinic to ensure efficient patient flow, regulatory compliance, and high-quality service delivery. This role serves as the operational bridge between clinical staff, administrative teams, volunteers, and leadership, supporting a patient-centered, volunteer-driven care model. This position may require travel between clinic locations to support operational and patient care needs.

Essential Duties and Responsibilities

• Manage daily clinic operations, patient flow, and room utilization
• Supervise front desk, scheduling, eligibility, and support staff
• Coordinate clinic schedules, provider coverage, and volunteer workflows
• Ensure compliance with AZDHS, HIPAA, OSHA, and internal policies
• Oversee intake processes, documentation accuracy, and EMR workflows
• Support inventory, supplies, and equipment readiness
• Monitor operational metrics (visits, no-shows, throughput, capacity)
• Serve as point of contact for patient service issues and operational escalations
• Collaborate with leadership on process improvement and clinic expansion

Minimum Hiring Qualifications

• 3+ years of healthcare operations or clinic management experience
• 1+ years of experience with EMR systems, scheduling platforms, Windows, MS Office, and the internet
• Bilingual (English and Spanish), both written and verbal, is required per operational need.

Preferred skills/abilities

• Associate’s or Bachelor’s degree in healthcare administration or related field (preferred)

Policy:

Advancement is based on demonstrated competencies, level of responsibility, and performance expectations rather than length of service. This is indicated by a skills checklist as signed by a direct supervisor.

Physical Requirements:  

The ability to stand, walk, sit, bend, reach, and lift up to 50 pounds is required for this position. 

About St. Vincent de Paul:  

The Society of St. Vincent de Paul is dedicated to feeding, clothing, housing, and healing individuals and families in our community who have nowhere else to turn for help.  As important, SVdP provides meaningful opportunities for volunteers to serve their neighbors in need with love and compassion.   

As an employer, the Society of St. Vincent de Paul knows the importance of exceeding the expectation of being an “equal opportunity employer”.  As an organization, we are actively seeking to build a diverse and inclusive team with a wide range of backgrounds, perspectives, and skills to support the incredible diversity of the guests we serve within St. Vincent de Paul.  SVdP does not discriminate based upon race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a veteran, status as an individual with a disability, and any other characteristics. 

Equal Opportunity Employer Including disability and Vets