Program Executive, Connected Care Trust Program at Inforoute Sante du Canada Inc – Montreal, Quebec

Position Title: Program Executive, Connected Care Trust Program (3-year term, renewed annually)

Department: Connected Care

Reporting to: EVP, Connected Care

Location: Canada

Overview

At Canada Health Infoway (Infoway), we believe a more connected health system is a healthier, more sustainable one. As Canada’s digital health agency, Infoway works in partnership with governments, Indigenous partners and communities, healthcare organizations, clinicians, industry, and patients to advance Connected Care and improve health outcomes and experiences for people across Canada. By strengthening health data exchange, advancing national standards, and supporting the responsible adoption of digital health innovations, we are helping ensure that the right information is available to the right people at the right time. This enables better care coordination, reduces administrative burden for clinicians, empowers patients with access to their health information, and supports a more modern, efficient, and patient-centred health system.

Infoway is an independent, not-for-profit organization funded by the Government of Canada and accountable to its Board of Directors and Members of the Corporation, Canada’s 14 federal, provincial and territorial deputy ministers of health. Working collaboratively across jurisdictions and with health system partners, Infoway acts as a national convener and catalyst to accelerate the adoption of shared standards, enable a trusted digital infrastructure, and facilitate the adoption of innovative solutions that strengthen care delivery and system performance across the country.

Infoway is on an ongoing learning journey, guided by First Nations, Inuit, and Métis voices and perspectives, to deepen understanding, unlearn and relearn, and take meaningful action in support of reconciliation. We are committed to advancing reconciliation by respecting First Nations, Inuit, and Métis Peoples data sovereignty, promoting culturally safe and inclusive approaches to digital health, and supporting the health and data priorities of First Nations, Inuit and Métis Peoples. This work is grounded in building respectful, distinction-based relationships with First Nations, Inuit, and Métis partners, communities, organizations and Northern governments, whose guidance informs our approach to advancing digital health in ways that are meaningful, appropriate, equitable and responsive to community priorities.

Why Join Us?

Summary

We are seeking a visionary Program Executive, pan-Canadian Connected Care Trust Program to turn Canada’s emerging trust framework for health data into a functioning, national ecosystem. You will drive the creation of a network of trust, build public‑sector alliances, and deliver the inaugural pilots that demonstrate the clinical and operational value of connected health data.

In this role, you will provide both hands‑on expertise and strategic leadership to design, execute, and evolve a national program supporting trust, governance, and interoperability across the health system. Using standards such as HL7® FHIR®, and working closely with Architecture, Delivery, Partnerships, Privacy, and Conformance teams, you will ensure trusted health data exchange is enabled consistently and securely across jurisdictions.

You will guide program design, align stakeholders, support adoption, and ensure trust requirements are clearly defined, implemented, and sustained.

The Program Leader is responsible for both strategic and operational leadership of the National Trust Program, including long‑term planning, road mapping, stakeholder engagement, risk management, performance monitoring, and successful execution across all phases of program delivery. The role requires strong expertise in trust frameworks, digital identity, interoperability governance, and the Canadian health system landscape.

Major Responsibilities

Strategy & Planning

• Develop and maintain an annual workplan aligned to the Connected Care Strategy, ensuring clear priorities, milestones, and measurable outcomes.
• Continuously monitor progress, assessing risks and opportunities, and adjust plans as needed to ensure successful delivery of program objectives.
• Contribute to long‑term strategic planning by identifying trends, policy considerations, and emerging needs related to trust, interoperability, and digital health readiness.

Advocacy & Awareness

• Serve as the primary champion for the Connected Care Trust Network, clearly communicating its purpose, value proposition, and system‑level benefits to clinicians, policymakers, decision‑makers, and the public.
• Translate complex trust architectures and interoperability concepts into accessible, compelling narratives that support understanding, alignment, and adoption across diverse stakeholder groups.
• Represent the program at conferences, working groups, and national forums to build awareness and promote momentum.

Alliance Building & Co‑Design

• Build and sustain strong partnerships with regional, provincial/territorial, federal, and sector stakeholders to ensure the trust framework is inclusive, scalable, and responsive to real‑world needs.
• Lead collaborative design sessions and co‑creation workshops that engage cross‑sector voices and ensure the framework reflects frontline operational realities, including privacy, patient safety, and data‑sharing workflows.
• Support the alignment of partner strategies and foster a culture of shared ownership for the national trust ecosystem.

Pilot Implementation & Evaluation

• Identify, recruit, and secure the first participating “early adopter” site to serve as the foundational pilot for the National Trust Framework.
• Lead end‑to‑end planning and execution of the pilot, including requirements gathering, stakeholder onboarding, readiness assessments, implementation management, and issue resolution.
• Define success metrics, KPIs, and evaluation methodologies to assess the pilot’s impact on clinical outcomes, health system efficiency, user experience, and data protection.
• Produce evidence-based insights and recommendations to inform national scale‑up.

Governance & Operating Model Development

• Develop and refine the long‑term governance model for the National Trust Program, including roles, decision structures, legal agreements, accountability mechanisms, and ethical considerations.
• Design a sustainable operating model that enables the trust framework to evolve from a pilot initiative into a permanent national capability.
• Establish policies, processes, and oversight mechanisms to ensure the trust program remains adaptable, secure, and interoperable as technologies and system needs evolve.

Team Leadership

• Provide leadership, guidance, and coaching to the team members, fostering a high‑performance, collaborative, and inclusive culture.
• Set clear expectations, support professional development, and promote teamwork across functional areas to ensure coordinated execution and shared success.
• Champion cross‑organizational collaboration with Architecture, Delivery, Partnerships, Privacy, and Conformance teams.

What Success Looks Like in Year 1

Education

Qualifications

Infoway is committed to employing a diverse workforce and is proud to be an equal opportunity employer.

Infoway is committed to advancing Reconciliation and renewing relationships with Indigenous Peoples, based on recognition of rights, respect, cooperation and partnership.

Infoway provides reasonable accommodations to employees as well as candidates taking part in the recruitment process, upon request.

We thank you for your interest in this opportunity at Infoway however, only those applicants who most closely meet the qualifications for this position will be contacted.