Campground Specialist in Neillsville, Wisconsin at Clark, County of (WI)

Purpose of Position:
The Campground Specialist assists with daily operations, customer service and performs routine park
maintenance tasks and enforces department policy and procedures at assigned Clark County Forestry and Parks
campground facility.
Essential Duties and Responsibilities
The following duties are normal for this position, and this list is not exclusive or all-inclusive. Other duties may
be required and assigned.

• Assist with the operation of campground store and office.
• Assist with collection of camping and recreation fees, issuing receipts, maintaining financial and operational records and deposits of campground and park revenues in accordance with department procedures.
• Accurately disseminate program information and prices in response to telephone and in-person inquiries.
• Operate light equipment such as trucks, UTV, riding lawn mower, push lawn mower, weed trimmer, leaf blower etc. Use hand tools such as rakes, shovels, hoe, and axes to conduct basic landscaping duties.
• Check and maintain park grounds and structures for cleanliness, safety, appearance, and state of repair.
• Remove ash from campsite fire pits and transport them to ash bunkers.
• Use common cleaning supplies to maintain cleanliness in facilities located inside the campground.
• Respond to customer requests and complaints.
• Maintain friendly disposition toward public.
• Maintain a neat and clean personal appearance at all times while on duty.
• Assist manager with maintaining order and enforcement of county ordinances, rules and regulations.
• Promptly report all unlawful behavior, vandalism, and hazardous conditions to the Forestry and Parks Department and the Law Enforcement Department.
• Assist with Forestry and Parks operations as assigned

Minimum Training and Experience Required to Perform Essential Job Functions
This position requires knowledge usually acquired in high school. One to three years of experience in
campground operation, customer service, hospitality, park maintenance or cashiering is required. An equivalent
combination of education and experience will also be considered

OTHER SKILLS AND ABILITIES
Specific Knowledge, Skills and Abilities

• Knowledge of County policies, procedures and practices.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize time and manage workload effectively and efficiently.

Computer and Office Equipment

• Ability to operate a variety of office equipment including personal computer, digital telephone, fax machine, calculator, copy machine, camera, etc.
• Ability to operate in Microsoft Office programs such as Outlook, Word and Excel.

Language Ability, Interpersonal Communication Skills, and Other Knowledge and Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively, organize ideas and communicate messages appropriately before and to groups of customer or employees of the organization.
• Ability to find meaning of unknown or technical words and phrases.
• Ability to ask questions when needed.
• Ability to listen carefully to what a person says, noting tone of voice and other body language to understand content and feelings being expressed and respond in a way that shows understanding of what is said.

Social & Cultural Diversity Abilities

• Ability to show understanding, friendliness, and respect for the feelings of others.
• Ability to assert oneself appropriately; stand up for yourself and your ideas in a firm, positive way.
• Ability to work cooperatively with others; contribute to the group with ideas and effort.
• Ability to do own share of tasks necessary to complete project.
• Ability to encourage team members by listening to them, providing support, and offering tips for success, as appropriate.
• Ability to resolve differences for the benefits of the team.
• Ability to provide input on existing procedures, policies, or authorities to improve the department.
• Ability to work well with people having different ethnic, social, or educational backgrounds.
• Ability to understand one’s own culture and those of others and how they differ.
• Ability to respect the rights of others while helping them make cultural adjustments where necessary.

Self- Management Abilities

• Ability to assess your own knowledge and skills accurately.
• Ability to set well-defined and realistic personal goals.Clark County Position Description
• Ability to monitor your progress toward your goals.
• Ability to give a high level of effort toward reaching goals.
• Ability to work hard to become excellent at job tasks. Pay attention to details. Concentrate on doing tasks well, even unpleasant ones.
• Ability to display high standards of attendance, honesty, energy, and optimism.

Reasoning Abilities

• Ability to maintain safe work practices for co-workers and the general public.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Ability to identify and deal with problems involving several concrete variables in standardized situations.
• Ability to create and implement goals while generating alternative solutions for reaching goals

Environmental Adaptability

• Ability to work outdoors in inclement conditions.
• Maintain safe work practices for employees and the general public.
• Ability to interact positively with public and others.
• Ability to lift and carry objects weighing up to 50 pounds