RETAIL STOREKEEPER 2 at State of Nevada (NV) – Nevada

This position is located at Valley of Fire State Park, approximately 55 miles northeast of Las Vegas, near Overton, NV. Valley of Fire is an internationally known, high-visitation park, averaging more than 900,000 visitors per year. The incumbent must possess the skills and ability to function in a fast-paced, high-volume, retail setting. This position will be the on-site manager of Valley of Fire State Park’s day-to-day gift shop operations and will serve as the direct supervisor of two Retail Storekeeper I or part time positions. Additionally, the incumbent will be responsible for scheduling and training all staff. Experience in managing a retail store and supervision is preferred. Primary job duties include operating and utilizing the Point of Sale (POS) system to: process sales, manage physical inventory, analyze sales data, receive merchandise, and balance received orders to packing slips. The incumbent will be responsible for monitoring market trends to ensure the appropriate merchandise is stocked, working directly with vendors to place orders of existing products and to create new site-specific products, ensuring deposits are completed in a timely and accurate manner, performing physical inventory ensuring that it is completed accurately and in a timely manner, and reviewing inventory reports to establish the appropriate price mark up on merchandise. This position will ensure that the gift shop and the stockroom are kept clean and organized, with product displays being attractive and shopper friendly. The incumbent will be required to perform basic custodial duties (dusting, sweeping, vacuuming, etc.). This position requires the use of general office equipment, and knowledge of Microsoft Word and Excel programs. A valid Nevada driver’s license is required at the time of employment, and as a condition of continuing employment. The incumbent will be required to work weekends, holidays, and special events. As part of the hiring process, applicants for positions at the Nevada Division of State Parks may be required to demonstrate the ability to perform job-related tasks.

Retail Storekeepers perform merchandising and inventory control duties to maximize profits in a retail store or eCommerce environment which includes canteen stores and coffee shops in correctional facilities and other State retail operations. Incumbents oversee and participate in purchasing, inventory control and merchandising in a retail operation involving high volume turnover of a variety of merchandise which may include books, souvenir and logo items, gift items, school and office supplies, computer supplies, newspapers, magazines, tobacco products, food, soft drinks, personal hygiene items, clothing, shoes, small electrical appliances, and other items.
Graduation from high school and two years of storekeeping or retail experience, one year of which included performing physical inventories, maintaining records and ordering merchandise; OR one year of experience as a Retail Storekeeper I in Nevada State service; OR an equivalent combination of education and experience as described above.
Assist in identifying existing merchandise which has expired and/or does not meet merchandising turnover goals and/or resale standards; perform physical inventory counts; determine order quantity and verify price and availability with vendor; research catalogs and the Internet for new product availability and price; procure merchandise through direct purchase procedure and enter purchase information into a point-of-sale (POS) or other computer-based system.

Receive and inspect merchandise to ensure there is no damage, quantity received is correct, and merchandise meets order specifications; enter new inventory into a POS computer-based inventory system ensuring price and markup are correct; process receiver documentation and prepare invoice for payment; and complete accounting documentation as required.

Develop and/or implement a store layout plan to maximize visual appeal with the goal to increase per capita sales; shelve merchandise in proper location and to prevent damage; store and rotate food and dated perishable merchandise per established procedures to prevent spoilage or loss; recommend mark-downs to clear slow moving merchandise; amend POS and re-price merchandise accordingly.

In a correctional environment, receive and input inmate orders per established procedures; print receipt/list of authorized purchases; remove items from inventory and package inmate orders; distribute inmate orders through a secure window or deliver merchandise to lockdown units; verify inmate’s identity; check each item against receipt quantity; obtain inmate’s signature to verify acceptance of merchandise; ensure items requested are within security level restrictions; enforce storeroom and computer security according to established policy and procedures; poll inmate population; revise, add and delete catalog entries to maintain the most recent information regarding merchandise available; print and distribute merchandise catalogs to appropriate security levels; check inmate accounts in the computer upon request from authorized facility personnel and print reports; and clean and maintain stockroom and equipment per established health and safety standards.

In a Nevada System of Higher Education (NSHE) retail (for-profit) enterprise, positions develop or assist in the development of the budget for assigned product lines; project, plan and monitor revenue, expenses, inventory control, wages, etc…, in order to ensure attainment of profit goals; project shortfalls or other obstacles toward goal attainment and implement corrective action; purchase goods within open-to-buy limits; merchandise or assist in merchandising product lines in an aesthetically pleasing and efficient design; develop or assist in the development and implementation of a marketing plan for assigned product lines; liaise with vendors on returns, best price, payment terms, etc…; monitor industry trends.

Perform related duties as assigned.

Under the general supervision of a Retail Storekeeper III, IV or other staff, positions at this level perform the duties described in the series concept and are responsible for developing and implementing effective and efficient inventory control and merchandising to maximize sales and profits. Positions allocated to this class operate a conservation camp canteen store, a coffee shop in a major correctional facility, a specialty store such as a museum gift shop or a limited range of products within a larger retail operation such as a university bookstore.
This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of: physical inventory procedures, records and controls; vendors and product lines such as tobacco products, souvenir, and general good items; profit-producing methods and procedures in a retail environment; recordkeeping related to storekeeping including hard copy and electronic files; computer functions and keyboarding techniques; perpetual inventory methods.

General knowledge of: market survey and testing techniques; basic calculator functions; storekeeping equipment such as forklift, pallet jack and dolly.

Ability to: provide high-quality customer service and resolve customer complaints; use reference manuals, guides and other informational resources related to procurement of merchandise for resale; maintain records relating to procurement of resale merchandise; coordinate the work of others; review inventories, discover discrepancies, and establish stocking levels; prioritize assignments and follow up on orders to ensure timely delivery; negotiate with vendors regarding desired quantity, quality, price and delivery date of merchandise; train coworkers and others in completing tasks; apply State and agency policies and procedures related to ordering merchandise for resale; operate a forklift, pallet jack and dolly; perform minor repairs to furniture and equipment; locate, interpret and explain computer data relating to inmate accounts.

RECRUITER CONTACT INFORMATION: Jon Terrazas at j.terrazas@admin.nv.gov