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FOOD SERVICE LEAD at McDonough District Hospital – Macomb, Illinois

McDonough District Hospital
Macomb, Illinois, 61455, United States
Posted on
Updated on
Job Function:Admin/Clerical/Secretarial

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About This Position

FOOD SERVICE LEAD

  • Expected pay for this position is $17.55-$23.69. Actual pay will be determined by experience, skills and internal equity.
  • MDH Benefits package includes:
    • Medical, Dental, Vision
    • 457B and employer match for FT employees
    • Company paid STD and LTD
  • Job Summary
    • Sets up and/or serves on patient tray line and takes patient food to assigned floors. Cleaning duties are assigned specific to job title. Operates cash register including hand keying prices to complete the sale of goods. Collects payment through cash, check, or debit/card to complete the transaction and may provide a receipt of sale to the purchaser. Responsible for opening and closing the department. Responsible for counting and balancing the cash drawer daily. Responible for placing food and beverage orders. Responsible for covering shifts in the event a shift is called off or not shown. Responsible for ordering, scheduling, menuing, and ensuring the patient safety and satisfaction in the Director's absence. Performs other assignments as required.
  • Job Specifications
    • EDUCATION AND EXPERIENCE: A high school diploma or GED preferred. Required to have State of IL Food Handler certification or be able to obtain within 60 days of hire. State of IL Food Protection Manager certification preferred.


    • JOB KNOWLEDGE:

      • Performs prep work such as washing, peeling, cutting and weeding fruits and vegetables. Weighs and measures designated ingredients.
      • Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment.
      • Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures.
      • Cleans work areas, equipment and utensils.
      • Ensures compliance with sanitation and safety requirements.
      • Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
      • Serves customers in a friendly, efficient manner following outlined steps of service.
      • Interacts with customers and resolves customer complaints in a friendly, service oriented manner.
      • Relays relevant information to supervisor.
      • Performs sales transactions.
      • Enters sales into the cash register to ensure purchases are accurately recorded.
      • Make change, accept declining balance cards and other acceptable forms of payment.
      • Issues receipts to customers.
      • Follows standard procedures for issuing cash refunds.
      • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards.
      • Replenishes condiments, beverages and general supplies while maintaining services area cleanliness.
      • Performs other duties as assigned.


    • ABILITIES, INTERESTS AND TEMPERAMENTS:
      • Ability to read, speak, write and follow written and oral instructions.
      • Manual dexterity and motor coordination are necessary for efficient use of kitchen utensils and equipment.
      • Interest in learning new techniques for improved service.
      • Willingness to work in a team concept environment.
      • Service attitude is an expectation.
      • Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patient with congestive heart failure or cesarean delivery).

Job Location

Macomb, Illinois, 61455, United States

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