Director of Central Operations (SnowFruit) at JFE Franchising Inc – Houston, Texas

Who We Are:

We are part of the Wonderfield Group which includes the YO!, Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands – we operate more than 1500 kiosks, 60 restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners.

Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising Inc brands are:

• SNOWFOX - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska
• SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and Vegetable throughout the U.S. – Refreshingly, Crips and Flavorful!

We Believe in Better Food For Everyone, The Japanese Way…

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.

Our Values:

Own it

• We are accountable and make no excuses.
• We always look to improve
• We take the initiative and are courageous and confident

Care about it

• We do the right thing, avoiding unnecessary shortcuts
• We act with integrity and respect our communities, people and our plant

Make it Exceptional

• We build relationships and make people smile
• We say thank you
• We’re positive and kind

Win Together

• We’re open minded an inclusive
• We communicate with clarity
• We take time to look out for others and to celebrate the good stuff

Overview of the role:

As a Director of Central Operations, you will be highly organized and detail-oriented to support our company's operations. The Director of Central Operations will work closely with various departments to ensure smooth day-to-day operations and drive process improvements. The ideal candidate will have excellent communication skills, exceptional time management skills, and the ability to multitask effectively.

Your Responsibilities:

• Serve as the primary point of contact for all operational issues and inquiries.
• Coordinate with various departments to ensure timely execution of projects and assignments.
• Develop and maintain operational policies and procedures.
• Assist with data analysis and provide insights to support decision-making.
• Monitor operational metrics and provide reports to management as needed.
• Collaborate with cross-functional teams to identify process improvement opportunities.
• Ensure compliance with company policies, procedures, and regulations.
• Participate in team meetings and other initiatives to support the company's objectives.
• Provide training and support to team members on operational processes as needed.
• Create and maintain project reports, documentation, and other project-related material
• Develop project plans, timelines, and detailed plans to monitor and track the progress of the project
• Handle daily opening duties to ensure operations are ready for the day.
• Complete, perform, and oversee opening duties to ensure operational readiness.

Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend and evening work may be required as determined by your direct manager and business needs.

Qualifications:

• Bachelor’s degree or related experience.
• 2+ years of experience in operations or project coordination.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to prioritize tasks and meet deadlines.
• Experience with data analysis and reporting.
• Proficient in Microsoft Office Suite and project management tools.
• Ability to work independently and in a team environment.
• Knowledge of industry regulations and compliance standards is a plus.
• Valid driver’s license and clean driving record.
• This role requires travel

What's In It For You?

• We’re committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• Pet Insurance
• 401 (K) Matching
• Paid Time Off (PTO)
• Paid Sick Days
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

JFE Franchising Inc is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.