Part-Time Receptionist in Mattoon, Illinois at Auto Centers

The Part-Time Receptionist provides friendly and professional service to all customers and visitors while assisting with administrative tasks to support dealership operations. This role requires excellent customer service, organizational skills, and attention to detail.

Essential Job Functions

• Answer and direct incoming customer calls.
• Greet and assist customers in the showroom and maintain the customer waiting area.
• Process and scan documents related to deals, contracts, and invoices.
• Assist with administrative tasks, including checking in new vehicles, processing gas purchase orders, and managing dealer trades.
• Perform other duties as assigned.

• Strong customer service skills.
• Ability to multitask and complete tasks efficiently.
• Excellent written and verbal communication skills.
• Basic understanding of accounting processes preferred.
• Flexible and adaptable to changing priorities.
• Professional appearance and demeanor.
• Experience in a customer service or administrative role preferred.

Work Environment

• Moderate noise level typical of an office environment.
• Reasonable accommodations will be made for individuals with disabilities.

Physical Demands

• Occasionally lift and/or move up to 10 pounds.
• Regularly required to sit, talk, and hear.
• Occasionally required to stand, walk, and use hands for various tasks.

Compensation & Benefits

• The employee will be paid an hourly wage of $15.00–$17.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.
• Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.

Performance-Based Bonus

The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer’s discretion. The employee must be actively employed and in good standing at the time of payment.