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Employee Assistance Program Counselor - 005328 at University of South Alabama – Mobile, Alabama

University of South Alabama
Mobile, Alabama, 36688, United States
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About This Position

Posting Details
Position Information
Position Number005328
Position TitleEmployee Assistance Program Counselor - 005328
DivisionFinance and Administration
Department174000 - Human Resources
Minimum Qualifications
Master’s degree in Counseling, Psychology, Social Work, or directly related field, two years of professional counseling experience, and current licensure as a Licensed Professional Counselor (LPC) by the Alabama Board of Examiners in Counseling (ABEC) or current licensure as a Licensed Independent Social Worker (LISW) by the Alabama State Board of Social Work Examiners (ABSWE), or the ability to obtain either licensure within one year of employment.
Preferred Qualifications
Job Description Summary
The University of South Alabama’s Human Resources department is seeking to hire an Employee Assistance Program Counselor. Interested candidates should apply to be considered.
Essential Functions
These are the job duties required of the position.
Essential Functions
Focuses on providing Employee Assistance Program (EAP) clinical counseling services and support for all employees within the University of South Alabama (USA) and USA Health communities; and supports the Employee Wellness Initiatives Committee with activities to engage employees and promote healthier work environments.

  • Ensures all services are provided in accordance with applicable EAP practices, and in compliance with applicable laws, and performed in a highly professional and confidential manner.
  • Supports employees with mental/emotional health needs that may affect job performance by providing counseling, assessment and referral services to employees and/or their eligible spouses and dependents.
  • Counsels couples and families, as needed; counseling issues include, but are not limited to: personal problems, alcohol and substance abuse, marital and family distress, financial duress, and workplace conflicts.
  • Provides immediate individual and/or large group counseling intervention when crisis, post traumatic, emergency or life-threatening situations occur.
  • Travels to various locations to conduct counseling services.
  • As legally permissible, works closely with Human Resources staff and supervisors to address and resolve employee relations issues.
  • Provides counseling support and workshops to groups of employees on topics such as stress management, conflict resolution and maintaining a positive work environment.
  • Becomes knowledgeable about USA health insurance coverage pertaining to mental health coverage.
  • Serves on USA committees and as a liaison with other departments such as Student Affairs, external vendors and external community organizations.
  • Promotes EAP services system-wide and identifies ways to partner with other USA services.
  • Prepares EAP related communications such as brochures and web pages.
  • Works closely with supervisors, employees and external treatment facilities to monitor/track an employee’s compliance and facilitate an employee’s return to work, as applicable.
  • Works with employees, supervisors and Human Resources Benefits staff to assist employees with transitioning back to work after extended leaves of absence, in accordance with applicable policies.
  • Administers and interprets psychological tests.
  • Coordinates, develops and promotes projects/activities as assigned on behalf of the Employee Wellness Initiatives Committee.
  • Traveling to various locations on campus to provide trainings and services is required.
  • Regular and prompt attendance.
  • Ability to work schedule as defined and additional hours as required.
  • Related duties as required.
Posting Information
Number of Vacancies1
Position End Date (if temporary)
Job Open Date04/15/2026
Job Close Date
Open Until FilledYes
Special Instructions to Applicants
Working DaysMonday - Friday
Working Hours8:00 a.m. - 5:00 p.m.
Job LocationMain Campus
Full-time or Part-TimeFull Time
Regular or TemporaryRegular
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you at least 18 years of age?
    • Yes
    • No
  2. * Do you have a legal right to work in the United States?
    • Yes
    • No
  3. * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
    • Yes
    • No
  4. * What is the highest level of education you have completed?
    • Less than High School
    • High School Diploma or equivalent
    • Associates Degree
    • Bachelors Degree (or will obtain within 6 months)
    • Masters Degree (or will obtain within 6 months)
    • Terminal Degree (or will obtain within 6 months)
  5. * How many years of related experience do you have?
    • Less than 1 year
    • Between 1 - 3 years
    • Between 3 - 5 years
    • Between 5 - 7 years
    • More than 7 years
  6. * Are you currently licensed as a Licensed Professional Counselor (LPC) by the Alabama Board of Examiners in Counseling (ABEC), or licensed as a Licensed Independent Social Worker (LISW) by the Alabama State Board of Social Work Examiners (ABSWE)?
    • Yes
    • No
  7. * How did you hear about this position?
    • USA website
    • LinkedIn
    • Zip Recruiter
    • Indeed
    • HigherEd Jobs
    • Alabama Career Center / Alabama Works
    • Facebook
    • Word of mouth
    • Other
Applicant Documents
Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter

    The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.


    EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.


    Annual Security and Fire Safety Report
    The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

    Job Location

    Mobile, Alabama, 36688, United States

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