Clinical Office Manager at Whole Family Health Center Inc – Vero Beach, Florida
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About This Position
About Whole Family Health Center (WFHC)
Whole Family Health Center is a non-profit community healthcare organization serving the Treasure Coast for nearly 30 years, offering an integrated approach to healthcare and striving to be a healthcare home for all members of the community.
Position Summary
The Clinical Office Manager oversees daily operations at our multi-specialty clinic, ensuring smooth workflow, compliance, and exceptional patient experience. This role supervises clinical staff, supports administrative functions, and drives operational excellence aligned with WFHC’s mission and standards of care.
Key Responsibilities
- Manage day-to-day clinic operations, staffing, and workflow coordination.
- Supervise, train, and evaluate clinical and administrative staff.
- Ensure compliance with WFHC policies and procedures, safety protocols, and FQHC-LAL/HRSA regulations.
- Support patient access by resolving scheduling and provider availability issues.
- Oversee supply inventory, purchasing, and budget management.
- Maintain medical equipment calibration and staff training compliance.
- Promote quality initiatives, including UDS and HEDIS measures.
- Foster collaboration and cross-training among team members.
- Travel between WFHC sites as needed.
Qualifications
- Active Florida RN license required.
- Associate (ADN) or bachelor’s degree (BSN) preferred.
- Minimum 5 years’ experience in a clinical office or 2 years in an FQHC.
- Proficient in Microsoft Office and EMR systems; strong understanding of medical terminology.
- Excellent communication, leadership, and problem-solving skills.
- Bilingual in Spanish or Creole a plus.
- Level 2 background clearance and required immunizations (MMR, Hep B, Varicella, Tdap, PPD).
- BLS Required
Why Join WFHC?
Join a mission-driven organization dedicated to advancing whole-family wellness and community health. At WFHC, you’ll lead a dedicated team committed to compassionate, high-quality care in a supportive and collaborative environment