Banquet Bartender - Hilton - Harrisburg, PA in Harrisburg, Pennsylvania at Hilton Harrisburg - Harrisburg, PA

GENERAL PURPOSE

Responsible for set-up, mixing of drinks, service and cleanup of bar area while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Perform all side work duties according to side work schedules.
• No travel required.
• Hours - scheduled days and times may vary based on need.

SUPERVISORY DUTIES - None

Knowledge

Must be 18 years of age to serve alcoholic beverages.

Skills

• Ability to read, speak and communicate clearly both written & verbal.
• Ability to accurately count cash/give change.
• Ability to operate cash register.
• Ability to lift up to 36 lbs.

Abilities

• Lifting and carrying cases of liquor, soda, ice and glasses.
• Bending and kneeling to get and stock supplies and glassware.
• Reach and pour bottles, reach for glasses.
• Continuous standing behind bar to serve guests.
• No climbing required.
• No driving required.
• Must have excellent hearing to hear guests and servers, drink orders and questions.
• Must have excellent vision to be able to handle cash, credit cards, ID's and to identify proper supplies and drink items.
• Must have good speech skills in order to communicate with guests and servers.
• Must have good comprehension and literacy in order to handle cash, credit cards, input into computer and identify proper supplies.
• Chemicals/agents used - Cleaning and sanitizing solutions for glassware and bar cleaning

Education/Formal Training

No formal education required.

Experience

One year bartending experience preferred.

Material/Equipment Used

Blender for drinks, computer for cash handling, credit card approval and imprint machines.

Environment

Inside 100% of 8 hour shift.

May have to go into cooler for garnishes and other items.