Tool and Safety Solutions Technician at CERTITEMP, INC. – Forsyth, Georgia

Promote and sell company's inventory, represent product lines and services.

Pursue opportunities to increase sales and gross margins.

Assist with all office operations and functions as required.

Attend training schools as required to further develop skills and product knowledge.

Assist with entering customer tool repair orders.

Assist with tool repair quoting RFQs as needed.

Assist with pricing increases for tool repair contract items assist Tool Solutions Supervisor as needed.

Assist with handling material shipping discrepancies.

Help expedite open past due orders & backorders with manufacturing.

Keep track of account status and help assist in resolving any past due invoice issues.

Responsible for escalating any complex issues to appropriate Account Manager for resolution.

Repair tools and manufacturer custom items as needed.

Assist with maintaining supply chain of parts for tool repair facility.

Assist Logistics with tool solutions service and repair.

Help customers diagnose problems.

Maintain certifications and all OSHA regulations for repair center.

Diagnose, quote, and repair battery and hydraulic tools.

Build and test protective grounds and mechanical jumpers.

Minimum required job-related knowledge

High School Diploma or equivalent

Strong computer skills in Word, Excel, and Outlook

Strong math skills and effective communication skills

Strong time management skills and customer service

Some knowledge in electronics and mechanics

3-5 years of tool repair experience

2 years of college or trade school

Certifications from key manufacturers for authorized repair (Greenlee, Huskie). Electric and hydraulic

Key certifications in electrical test equipment