RECEPTIONIST at Southwest General – Middleburg Heights, Ohio

POSITION SUMMARY:
The receptionist performs a variety of clerical skills. The position is heavily oriented towards public contact in terms of telephone and in person interactions with patients and family members. Duties include scheduling appointments, typing, customer relations, filing and miscellaneous charting activities. Confidentiality must be maintained at all times. The receptionist position focus is telephone scheduling and patient phone calls, front desk operations or a combination of both.

MINIMUM QUALIFICATIONS:

Education:
High school graduate or equivalent and medical terminology knowledge preferred.

Required length of experience:
Six months prior experience in physician or hospital setting preferred, one year clerical experience is necessary and should include typing a minimum of 30 wpm and basic knowledge of personal computer. Filing system knowledge is also required. Strong organizational skills in billing and familiarity with ICD-9 and CPT coding preferred. Communication skills with the general public in person and on the telephone are required.

Required licensure, certification, and/or registry:
N/A.