PASER in Picayune, Mississippi at Forrest General Hospital

Job Summary

Responsible for maintaining the general functions of the reception desk including handling phone calls, scheduling appointments, daily filing, and opening/closing charts. Gathers essential information for the registration, discharge, filing of insurance, and collection of fees for services rendered to patients in the clinic area. Makes copies of information for the billing department. Will assist with routine courier runs to the hospital as needed. Must demonstrate knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups. Demonstrates knowledge and skills to appropriately communicate and interact with patients, families, and visitors of all ages while being sensitive to their cultural and religious beliefs.

Performance Expectations:

• Demonstrates prompt and consistent communication with patients to accurately gather information while maintaining quality patient care and upholding the We Care Philosophy.
• Demonstrates a working knowledge of office equipment, including computers, telephones, fax machines, and copy machines.
• Demonstrates the ability to work well with others, as well as alone. Must be able to identify and resolve problems as they arise.
• Demonstrates the ability to work within both clinical and office environments

Education: High school graduate or GED required. Basic business and computer skills are required.

Work Experience: Six to twelve months of experience as a hospital receptionist or registration host/hostess in a clinic or an accredited hospital is desirable.