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What is the role of a Case Intake Specialist at Schwartz & Associates?

The Case Intake Specialist position at Schwartz & Associates is a Full-time or part-time position opportunity in the Medical field.

Where is this Case Intake Specialist job located?

Tupelo, Mississippi, 38804, United States

What type of employment is offered for this Case Intake Specialist role?

Full-time or part-time position

What is the expected salary for this Case Intake Specialist job?

Compensation will be discussed during the hiring process.

Case Intake Specialist job near me in Tupelo, Mississippi at Schwartz & Associates

Job Description

Description:

The candidate for this position will be responsible for answering incoming calls, routing calls to appropriate staff and screening potential new cases and determine if they meet our firm criteria.

Requirements:

Essential Duties and Responsibilities:

Gathers information from callers and sends messages/calls to appropriate personnel.
Screen potential new cases, via telephone and in person to determine if they meet the law firm criteria.
Operate communication systems such as telephone, computer, and call center software.
Perform other call center duties as needed.

Qualifications:

Minimum requirement: High School Diploma, however, some college experience or degree preferred.
Telemarketing skills a plus.
Prior experience working in a law firm or legal experience a plus.
Ability to read and comprehend simple instructions as well as write thorough notes.
Ability to effectively present information to clients and upper management of the firm.
Ability to multitask (i.e. listen type, and talk on the phone all at the same time)