Processor/Funder I- Consumer in Canton, Massachusetts at Rockland Federal Credit Union
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Job Description
There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial (formerly known as Rockland FCU) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.
For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.
If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.
Why You'll Love Working Here- Certified Great Place to Work®
- Competitive pay
- Annual incentive/bonus potential
- Comprehensive benefits package including health, dental, vision, life, and AD&D
- 401(k) plan with employer match
- Hybrid work from home flexibility (min 3 days a week in office)
- Generous paid time off and holidays
- Tuition reimbursement and professional development opportunities
- Opportunities for professional growth and career development
- Meaningful work that positively impacts our members and communities
As a Processor/Funder I – Consumer, you’ll help make the lending process smooth and seamless from approval through funding. Working under the direction of the Team Leader (Loan Servicing) – Consumer, you’ll support consumer loan processing and funding for indirect auto. Your attention to detail will help ensure loan documentation is accurate, complete, and ready for timely disbursement while providing helpful support to members, dealers, and internal teams.
What You'll Do
- Review consumer loan files to ensure required documentation, conditions, and approvals are complete before funding.
- Assist with preparing loan documents and verifying loan terms, rates, fees, and borrower information for accuracy.
- Process routine loan funding transactions, including direct deposits, dealer payments, and check disbursements.
- Support indirect auto loan processing and funding by obtaining required stipulations and documentation.
- Complete data entry and system updates in loan origination and core systems to maintain accurate loan records.
- Identify missing or incomplete documentation and follow up with internal teams, dealers, or members to obtain needed information.
- Perform basic quality checks on loan files to ensure compliance with established policies and procedures.
- Assist with lien perfection by ensuring required documentation is completed and forwarded for collateral processing.
- Respond to internal and external questions related to loan processing and funding in a timely and professional manner.
- Maintain organized, accurate, and audit-ready loan files and documentation.
- Escalate discrepancies, exceptions, or other issues to senior team members as appropriate.
What We're Looking For
- High school diploma or equivalent required.
- 1–2 years of banking, loan processing, financial services, or related experience preferred.
- Basic understanding of consumer loan products, loan documentation, and funding processes.
- Familiarity with loan origination and core processing systems preferred, such as Sync1, MeridianLink, or Keystone.
- Strong attention to detail and accuracy, particularly when reviewing documentation and entering data.
- Strong organizational and time management skills with the ability to manage multiple loan files and deadlines.
- Ability to follow established procedures and work effectively in a fast-paced environment.
- Clear, professional communication skills and a commitment to providing helpful service to members, dealers, and internal partners.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $20.00 - $22.00 per hour, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.
This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.
At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.
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