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What is the role of a Usher at Celebrity Series Of Boston?

The Usher position at Celebrity Series Of Boston is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Usher job located?

Boston, Massachusetts, 02116, United States

What type of employment is offered for this Usher role?

Full-time or part-time position

What is the expected salary for this Usher job?

Compensation will be discussed during the hiring process.

Usher job near me in Boston, Massachusetts at Celebrity Series Of Boston

Job Description

Front of House Usher:

Seeking responsible, enthusiastic, and dependable part-time ushers to serve as the first point of contact for patrons attending Vivo Performing Arts performances. Under the direction of the Marketing Events Manager, the Front of House Ushers are expected to offer the highest level of customer service to all performance attendees, while ensuring their experience is safe and pleasurable.

Ushers are often required to stand for periods of up to 4 hours. Hours are limited and only available when there are events. Weeknights and weekends are required.

Duties include:

Greeting patrons

Serving as an ambassador for Vivo Performing Arts at the marketing table

Distributing table materials and answering patron’s questions

Staying up to date with current season performances and policies to patrons

Scanning/verifying tickets at specific venues

Directing/escorting patrons to their seats at specific venues

Assisting patrons with accessibility needs with respect & care

Reporting any ticket problems or seating issues quickly to the Marketing Events Manager

Assisting with load in and break down of materials

Other duties as assigned by the Marketing Events Manager

Qualifications:

Strong customer service ethic; experience working with the public preferred

Willingness and ability to travel to various venues, including multiple sites in Roxbury/Dorchester

Positive and professional demeanor

Ability to work in a fast-paced, high-volume environment

Committed to advancing equity efforts within the organization

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Usher in Boston, Massachusetts at Celebrity Series Of Boston

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