Financial Center Manager (3968) in Watkinsville, Georgia at Oconee State Bank

• Support the Community Presidents in achieving financial center goals and objectives aligned with the vision and mission of the bank.
• Lead the overall performance, growth, and day-to-day operations of the financial center with an emphasis on relationship growth, deposit acquisition, and customer retention.
• Promote and cultivate a proactive sales and service culture focused on delivering remarkable customer experiences and deepening customer relationships.
• Develop and maintain strong consumer and small business banking relationships through proactive outreach, follow-up, referrals, and relationship management efforts.
• Represent the bank within the community through civic involvement, networking opportunities, community events, and other activities that enhance the visibility and reputation of the bank.
• Collaborate with internal partners and lines of business to identify opportunities for relationship expansion and referral generation.
• Coach, motivate, and develop financial center team members to achieve individual and team sales, service, and operational goals.
• Support efforts to grow and retain the financial center’s deposit portfolio through relationship development and proactive customer engagement.
• Maintain a strong working knowledge of consumer banking products and services, including deposit accounts, consumer loans, and digital banking solutions.
• Lead by example in delivering exceptional customer service internally and externally while fostering a positive and team-oriented environment.
• Ensure the financial center operates efficiently and in compliance with bank policies, procedures, security standards, and applicable regulatory requirements.
• Regularly apply L.E.A.D. principles when providing guidance and direction to direct reports and others.
• Support daily financial center operations by assisting with customer transactions and teller functions as needed while continuing to deliver a high level of service.
• Analyze financial center operations and staffing needs to ensure optimal performance and service delivery.
• Lead operational updates and communications impactive the financial center.
• Take the lead on financial center security education and address issues as they arise.
• Perform other duties as assigned.

• 3+ years in retail banking, financial center leadership, or related banking leadership roles

• High school diploma or equivalent required
• Prior experience leading or supervising employees in a sales, service, or banking environment
• Experience developing customer relationships and supporting deposit growth, referral generation, and other financial center growth objectives
• Experience processing balancing customer transactions with a high degree of accuracy and operational awareness
• Working knowledge of consumer banking products and services
• Self-starter with strong communication, organizations, and problem-solving skills
• Ability to represent the bank professionally within the community
• Capable of assessing risk to make sound decisions

• Previous experience managing or leading a retail banking team
• Demonstrated success in developing customer relationships, growing core deposits, and contributing to financial center growth initiatives
• Experience coaching and developing employees in a sales and service-driven environment

• Experience with Microsoft Suite products

• Leadership
• Relationship Management
• Sales and Service
• Adaptability
• Retail Compliance
• Problem-solving/Analysis
• Risk Management

Oconee State Bank is an Equal Opportunity Employer

Notice to Recruiters: We value our recruiting partnerships, but to protect the interest of all parties, Oconee State Bank (OSB) does not accept unsolicited resumes from recruiters. All recruiting is managed through OSB's Human Resources Department and contacting hiring managers directly is not appropriate. If you would like to develop a recruiting relationship, please work directly with Human Resources. All unsolicited resumes submitted through our website or to OSB email accounts shall be deemed property of Oconee State Bank.