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What is the role of a Implementation Specialist at Jobgether?

The Implementation Specialist position at Jobgether is a Full-time or part-time position opportunity in the Information Technology field.

Where is this Implementation Specialist job located?

Canada Creek, Nova Scotia, B0P 1V0, Canada

What type of employment is offered for this Implementation Specialist role?

Full-time or part-time position

What is the expected salary for this Implementation Specialist job?

Compensation will be discussed during the hiring process.

Implementation Specialist job near me in Canada Creek, Nova Scotia at Jobgether

Implementation Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Specialist based in Canada.

This is an exciting opportunity to join a growing technology environment focused on delivering software solutions to golf course operators.
The Implementation Specialist will guide clients through the full software implementation journey, from post-sale discovery through configuration, training, and launch.
You will act as a trusted partner to customers, translating their operational needs into effective system setups and tailored solutions.
The role combines project coordination, client communication, software configuration, training, and problem-solving.
You will manage multiple projects, milestones, deliverables, and client expectations while ensuring implementations remain on track.
Success in this position requires strong knowledge of golf course operations, technical confidence, and a highly organized, action-oriented approach.
This is a hands-on role offering the opportunity to make a direct impact on customer adoption and implementation success.

Accountabilities:

Schedule and lead post-sale client meetings, gathering the information, data, requirements, and feedback needed to configure software solutions effectively.
Create and manage detailed implementation project plans, tracking tasks, milestones, deliverables, timelines, and client approvals.
Serve as a primary point of contact throughout the implementation process, maintaining clear and proactive communication with customers.
Configure software systems according to each client's operational requirements, using knowledge of golf course management processes and business needs.
Train customers on the software platform and relevant add-on modules, adapting training to their specific workflows and requirements.
Document all client-specific configurations and customizations in dedicated implementation documentation.
Manage project deliverables and identify potential risks or delays to keep implementations progressing efficiently.
Prepare cost and timeline estimates for additional development or professional services requested by clients and support the associated billing process.
Collaborate with internal teams to resolve implementation challenges and ensure a smooth transition from sales through deployment and customer adoption.
Perform additional duties and contribute to continuous improvements in implementation processes as required.

Requirements:

Bachelor's degree or equivalent relevant education and experience.
Previous experience as an Implementation Specialist or in a related software implementation, customer-facing, or technology role.
At least 3 years of experience working in golf course operations, with strong knowledge of golf course management processes and systems.
Prior experience with the relevant software platform is preferred.
Familiarity with golf course management software and competing solutions is highly desirable.
Sound technical knowledge and the ability to understand and configure software based on customer requirements.
Proficiency with Microsoft Office or comparable productivity and business tools.
Strong analytical and problem-solving abilities, with the confidence to identify issues and determine practical solutions.
Excellent organizational and time-management skills, with the ability to manage multiple projects, priorities, and deadlines.
Strong written, verbal, presentation, and interpersonal communication skills, with the ability to build relationships across different audiences.
Ability to work independently while collaborating effectively with colleagues and clients in a team environment.
Highly action-oriented, energetic, proactive, and comfortable taking initiative with limited supervision.
Approachable and customer-focused, with the ability to build rapport, establish trust, and make clients feel comfortable throughout the implementation journey.
Strong ethical standards, accountability, and commitment to delivering high-quality customer outcomes.

Benefits:

Fully remote position within Canada.
Full-time, regular employment with a scheduled 37.5-hour work week.
Opportunity to work within a growing technology business and contribute directly to software implementation and customer success.
Exposure to a diverse range of golf course operations, technology solutions, and client requirements.
Opportunities for professional development and career growth within a broader global software organization.
Collaborative environment with opportunities to work alongside experienced technology and industry professionals.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Implementation Specialist in Canada Creek, Nova Scotia at Jobgether

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