Office Administrator in Arlington, Virginia at IntraFi

Front Desk & Office Operations (50%)

Create a professional, welcoming, and well-organized office environment that supports a positive experience for employees, clients, and visitors.

• Serve as the first point of contact for visitors, clients, and employees, providing a warm welcome and responsive assistance.
• Manage front desk communications by answering and directing incoming calls and responding to general inquiries promptly and professionally.
• Ensure mail, packages, and shipments are received, distributed, and processed accurately and efficiently.
• Maintain a clean, organized, and fully stocked workplace by monitoring supplies and ensuring common areas are consistently ready for use.
• Coordinate with vendors and building management to resolve maintenance and service needs promptly and minimize workplace disruptions.
• Identify and recommend improvements to office procedures, services, and shared spaces that enhance efficiency and the overall workplace experience.

Administrative Support (30%)

Provide reliable, detail-oriented administrative support that helps employees, departments, and senior leaders work efficiently and effectively.

• Help create a smooth and welcoming onboarding experience by preparing workspaces and coordinating office-related arrangements for new hires.
• Prepare and distribute clear, accurate, and professional internal communications, correspondence, and office documents.
• Support departments and senior leadership with special projects, scheduling, document preparation, and other day-to-day administrative needs.
• Process office purchases and invoices accurately and maintain organized records to support timely payment and budget tracking.
• Provide flexible administrative and operational support as priorities evolve, helping the team meet deadlines and keep important initiatives moving forward.

Event Coordination & Culture Support (20%)

Play an active role in creating a welcoming, connected workplace and sustaining IntraFi’s highly regarded company culture—one reflected in our five-star Glassdoor ratings.

• Coordinate conference room schedules and prepare polished, welcoming spaces for meetings, company events, and visiting guests.
• Support successful company meetings, employee celebrations, social events, and engagement activities by managing logistics, supplies, communications, setup, and breakdown.
• Help coordinate employee volunteer programs, charitable-giving initiatives, and community-service opportunities that encourage participation and advance IntraFi’s community impact.
• Collaborate with colleagues across the organization on programs that strengthen employee connection, engagement, and belonging.
• Track event details, deadlines, registrations, and administrative requirements to ensure activities are thoughtfully organized and successfully executed.

• High school diploma or equivalent required
• At least one year of experience working as an Office Assistant, Receptionist, or in a similar administrative support role required
• Friendly, professional, and customer-focused demeanor
• Excellent verbal and written communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Dependable, punctual, and able to work independently
• Proficient with Microsoft Office, including Outlook, Word, Excel, and Teams
• Ability to provide exceptional service to both internal and external customers
• Must be able to bend, reach, stoop, and twist to perform routine office duties and lift or move office materials and packages weighing up to 40 pounds