Maintenance Engineer in King of Prussia, Pennsylvania at Wurzak Hotel Group @ Element Valley Forge

Position Summary

The Element Hotel Valley Forge is seeking a dependable, hands-on Maintenance Engineer to support the engineering and maintenance operations at Element Valley Forge. This position is responsible for maintaining the hotel's physical condition, completing preventive maintenance, responding to guest and operational maintenance requests, and ensuring that guest rooms, public spaces, and equipment are safe, functional, and maintained to established hotel and brand standards.

The ideal candidate is proactive, detail-oriented, and capable of working independently while communicating effectively with hotel leadership and other departments. This role requires a strong commitment to completing assigned tasks, maintaining accurate records, and providing a safe and comfortable environment for guests and associates.

Essential Functions and Responsibilities

Preventive and General Maintenance
- Perform scheduled preventive maintenance (PM) throughout the hotel, including guest rooms, public areas, meeting spaces, back-of-house areas, and mechanical spaces.
- Complete assigned work orders and maintenance requests accurately and within established timeframes.
- Inspect guest rooms and identify maintenance deficiencies, documenting and correcting issues as appropriate.
- Perform general repairs, including painting, drywall patching, caulking, minor carpentry, furniture repairs, and replacement of damaged or worn items.
- Maintain the appearance and functionality of hotel fixtures, furnishings, equipment, and facilities.
- Ensure preventive maintenance activities are completed in accordance with established procedures and documented appropriately.

Electrical, Plumbing, and HVAC
- Demonstrate basic working knowledge of electrical, plumbing, and HVAC systems.
- Replace light bulbs, lighting fixtures, switches, receptacles, and other basic electrical components within the scope of training and authorization.
- Perform minor plumbing repairs, including addressing leaks, clearing minor drain issues, replacing showerheads, and repairing faucets and other fixtures.
- Assist with HVAC maintenance, including filter replacement, basic troubleshooting, and reporting equipment malfunctions.
- Install, replace, and program televisions and other guestroom equipment as needed.
- Recognize issues requiring specialized expertise and promptly report them to management.

Guestroom and Property Standards
- Ensure maintenance work is completed thoroughly and that affected rooms and areas are left clean, orderly, and ready for use.
- Follow hotel procedures regarding access to occupied, vacant, clean, and out-of-order guest rooms.
- Do not enter or perform work in guest rooms outside established procedures or without appropriate authorization.
- Report significant room deficiencies, recurring maintenance issues, and conditions that may affect guest satisfaction or room availability.
- Coordinate with Housekeeping and Front Office to minimize disruption to hotel operations and return rooms to service promptly.

Work Orders, Documentation, and Communication
- Maintain accurate records of completed preventive maintenance, repairs, inspections, and outstanding work orders.
- Communicate work progress, unresolved issues, supply needs, and equipment concerns to the appropriate manager.
- Report maintenance emergencies, property damage, safety hazards, and conditions requiring immediate attention.
- Follow through on assigned tasks and provide timely updates when work cannot be completed as directed.
- Maintain appropriate inventory of tools, supplies, and commonly used maintenance materials.
- Obtain management approval before undertaking work outside assigned responsibilities or making significant repairs or changes to hotel property.

Safety and Compliance
- Follow all hotel safety procedures, applicable OSHA standards, chemical safety requirements, and manufacturer instructions.
- Use appropriate personal protective equipment and operate tools and equipment safely.
- Maintain clean and organized work areas and properly secure tools, materials, and equipment.
- Report unsafe conditions, fire and life-safety concerns, water leaks, electrical hazards, and other emergencies immediately.
- Follow applicable hotel, brand, and company policies and procedures.
- Perform only work for which the associate is appropriately trained and authorized.

Guest Service and Teamwork
- Maintain a professional appearance and courteous demeanor when interacting with guests and associates.
- Respond promptly and professionally to maintenance-related guest requests and service issues.
- Follow hotel service recovery procedures and notify management when an issue cannot be resolved promptly.
- Work cooperatively with Front Office, Housekeeping, and other departments to support daily hotel operations.
- Maintain confidentiality and respect guest privacy while performing assigned duties.
- Perform other reasonable duties as assigned by management.

Qualifications and Requirements

- High school diploma or GED required.
- Previous hotel maintenance, building maintenance, or facilities experience preferred.
- Basic knowledge of electrical, plumbing, HVAC, and general building maintenance required.
- Technical training, trade apprenticeship, or an associate degree in mechanical, electrical, industrial maintenance, or a related field preferred.
- Ability to troubleshoot routine maintenance problems and determine when additional expertise is needed.
- Strong attention to detail, organizational skills, and commitment to completing assigned work.
- Ability to work independently, prioritize responsibilities, and communicate effectively.
- Willingness to learn hotel systems, brand standards, and property-specific procedures.
- Ability to work a flexible schedule, including weekends, holidays, or varied shifts based on operational needs.

Physical Requirements

- Ability to stand, walk, bend, kneel, climb, and reach for extended periods.
- Ability to safely operate common hand tools, power tools, ladders, and maintenance equipment.
- Ability to lift, carry, push, and pull maintenance materials and equipment, with reasonable accommodations as applicable.
- Ability to work in mechanical spaces and other environments associated with routine hotel maintenance.

Performance Expectations

Successful performance in this position will be evaluated based on:

- Completion and quality of assigned preventive maintenance.
- Timely response to work orders and guest maintenance requests.
- Quality and thoroughness of repairs.
- Accuracy of maintenance documentation and communication.
- Compliance with safety procedures and hotel policies.
- Professionalism, reliability, and follow-through on assigned responsibilities.
- Contribution to guest satisfaction and the overall condition of the property.

Compensation and Benefits

The Element Valley Forge Hotel offers competitive compensation and may provide eligible associates with benefits that include:

- Paid time off.
- Medical, dental, and vision insurance.
- Supplemental insurance options.
- Retirement and 401(k) benefits.
- Hotel and travel discounts.
- Wellness programs and professional development opportunities.

Eligibility and benefits are subject to the applicable company plans and policies

**Equal Employment Opportunity**

Element Valley Forge Hotel is an equal opportunity employer. Employment decisions are made in accordance with applicable federal, state, and local laws.