Assistant Manager, Credit and Risk in San Francisco, California at RSF Social Finance Inc

Position Summary:
Reporting directly to the Senior Director of Credit and Risk, the Assistant Manager is responsible for managing a portfolio of existing commercial loan clients. This position will serve as a core contributor to troubled loan management (including amendments, work throughs, and work outs), in close collaboration with the Credit and Risk team. This position works closely with members of all Lending teams.

The role is responsible for the proactive management of assigned RSF loans post-close to monitor borrower compliance, underwrite renewals, identifying areas of risk, evaluating borrowers’ long-term viability/performance and proactively mitigating potential defaults and loan loss. The role acts as the primary point of contact and key financial advisor for the assigned borrowers. This role serves as a critical central touch point for building and maintaining external relationships with assigned borrowers.

This role is also responsible for managing the underwriting and closing process for several new loan opportunities each year. This role is a primary point of contact internally for all Credit team involvement with SIF Borrower and Loan Impact assessment and tracking. Finally, the role serves as the lead for 1-2 special projects each year.

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Essential Duties and Responsibilities: Portfolio Management (60%)
- Manage a portfolio of 25-35 loans/borrowers, including:
- In coordination with originating lender, serve as borrower’s primary post-close contact for monitoring, servicing, modifications and new loan requests.
- Post-close review of loan terms and conditions to verify all necessary information is in the loan systems to properly monitor ongoing compliance and key reporting and performance dates.
- Periodic collection, review and analysis of financial, impact reporting, covenant testing and monitoring and other reporting information for risk monitoring and updated risk recertification in accordance with the loan agreement.
- Manage multiple complex borrower relationships and competing priorities.
- Experienced relationship manager with a relational approach that excels in fostering genuine, long-term connections with borrowers. Adept at active listening, empathetic engagement, and clear articulation to build trust and mutual understanding.
- Ability to deeply understand client needs, goals, and values, ensuring tailored solutions and personalized service.
- Periodic site visits to assess borrower’s financial health, check collateral condition where warranted and identify relationship issues and/or opportunities.
- Work with originating lender and loan servicing staff as appropriate to address compliance issues, delinquency and any required modifications to loan terms and conditions.
- Make recommendations on loan risk rating downgrades and perform analysis on collateral value and potential loan loss.
- Maintain accurate and complete loan files and support as needed requests for portfolio or borrower information.
- Monitor borrower delinquencies to resolve payment problems and other borrower related issues.
- Proactively manage borrower delinquencies through meetings with borrowers; requiring, obtaining, and reviewing borrower financial and cash flow statements; and developing action plans for remedying delinquencies, with support of the Senior Director of Credit and Risk and CRO.
- Perform data entry for Sageworks related to covenant and financial ticklers on assigned credits.
- Support maintenance of Abrigo robust tracking system for loan and collateral reporting/compliance requirements.
- Identify trends and risk issues that may impact portfolio sectors or geographies. Support portfolio reviews or stress testing.
- Perform other projects as assigned.

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Underwriting (20%)
- Underwrite new loan opportunities ensuring compliance with RSF Social Finance policies and procedures.
- Underwrite loan renewals or increases of existing relationships ensuring compliance with RSF Social Finance policies and procedures.
- Manage documentation and closing process for assigned loans, with support from Senior Director of Credit and Risk and Business Development Officer.
- Support Senior Director of Credit and Risk with new business loan underwriting as assigned.
- Manage/Support Business Development with new loan inquiries and prospects, as needed.
- Perform annual reviews for credit facilities in assigned portfolio and other loans as assigned.
- Recommend modifications to policies, procedures or risk rating methods to improve risk identification and mitigation.
- Utilize data analysis techniques to interpret complex financial data, identify key trends, and provide actionable insights that support decision-making in credit risk and portfolio management.

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Troubled Loan Restructures and Workouts (10%)
- Support the team with commercial loan workouts, restructures, collateral evaluations and liquidations, and bankruptcies at the request of the Senior Director of Credit and Risk and/or Chief Risk Officer.
- Coordinate work plan on adversely rated loans, including Watch, Special Mention, Substandard, non-accrual, and other high-risk relationships.
- Implement RSF delinquent and troubled loan procedures and policies.
- Attend monthly Troubled Loan Committee meetings; track and manage action items for existing troubled loans
- Prepare internal dashboards, external and Board-facing reports on troubled loans and workouts, as needed.
- Provide support to Chief Risk Officer, as needed.

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Credit Project Management (10%)
- Compile quarterly loan portfolio reporting for internal and external stakeholders as assigned.
- Liaise with other RSF departments for reporting and coordination of Salesforce dashboards.
- Monitor industry risks as part of portfolio management as requested.
- Provide support to Credit Team, as needed.

RSF Social Finance is a proud equal opportunity employer supporting workforce diversity; candidates representing a variety of backgrounds are encouraged to apply.

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Qualifications and Required Skills:
- Bachelor’s degree preferred, in business, accounting, finance, economics or community development. In lieu of degree, 5+ years of relevant experience.
- 3-5 years’ commercial credit underwriting and administration experience, including asset and cash flow-based credit analysis skills, financial modeling skills, and commercial loan structuring.
- 2+ years' experience with commercial loan restructures and workouts.
- Experience working with distressed borrowers and negotiating complex credit solutions.
- Familiarity with bankruptcy, foreclosure, receivership, litigation, and collection practices.
- Demonstrated competency in commercial portfolio compliance disciplines and terminology, high-level credit and financial analysis, and underwriting policies and procedures.
- Familiarity with the social finance sector, social enterprise, or one of RSF’s focus areas is preferred
- Statistical Analysis: Ability to apply statistical methods to analyze and interpret data, which helps in forecasting and risk assessment.
- Financial Modeling: Proficiency in creating and managing detailed financial models that simulate the financial performance of different scenarios to assess potential risks
- Excellent customer service skills
- Ability to multi-task and maintain accurate records in varying systems
- Excellent verbal and written communication skills
- Ability to learn new concepts and systems quickly and efficiently
- Must be able to work remotely during RSF’s Pacific Standard Time work hours
- Must be available to occasionally work outside of regular office hours when needed
- Must be available for occasional site visits to new and existing borrowers

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Compensation and Benefits:
The salary range for this role is $80,000 - $98,000 per year. Final compensation is determined based on the candidate's location, experience, and skills. RSF complies with all applicable state and local pay transparency laws. In addition to base salary, RSF offers an exceptionally competitive benefits package, including comprehensive medical, dental, and vision coverage, generous paid time off, and retirement benefits; designed to support the whole person, not just the work they do here.