General Manager - The Gathering Spot DC in Washington, District of Columbia at The Gathering Spot

The Gathering Spot is seeking its next General Manager to lead TGS DC into an exciting new chapter.

TGS DC is more than a private membership club. It is a community where entrepreneurs, executives, creatives, civic leaders and culture-shapers come together to build meaningful relationships and experiences.

The next General Manager will inherit an established club, a talented team and a deeply engaged membership community. At the same time, this leader will have the opportunity to help reimagine the TGS DC experience—from our physical space and programming to food and beverage and the overall membership offering.

This is not simply a hospitality management role. We are looking for a leader who can operate an exceptional club, lead and develop a high-performing team, and become a trusted presence within the TGS membership and broader Washington, DC community.

The General Manager is responsible for the overall leadership, performance and daily operation of TGS DC. The GM will translate the vision and standards of The Gathering Spot into an exceptional and consistent member experience while ensuring strong operational and financial performance.

The next GM will be expected to:

• Deliver an exceptional member experience. Set a high standard for hospitality and ensure that every part of the club experience reflects the TGS brand.
• Lead and develop a great team. Recruit, develop and hold accountable a strong leadership team while creating a culture of clarity, collaboration, hospitality and execution.
• Drive operational excellence. Oversee all aspects of club operations, including staffing, facilities, food and beverage, programming and day-to-day execution.
• Own the business. Manage budgets and P&L performance, establish clear operating priorities and use data and sound judgment to drive results.
• Build community inside and outside the club. Develop authentic relationships with members while maintaining a meaningful presence within Washington, DC’s business, cultural, civic and creative communities.
• Help build what comes next. Partner with TGS executive leadership to implement the next evolution of the DC club, its offerings and the overall member experience.

We are looking for a seasoned, emotionally intelligent and highly relational leader who combines hospitality instincts with disciplined execution.

The strongest candidates will bring significant leadership and management experience, ideally within hospitality, membership clubs or another experience-driven business. They will understand P&L management, team development and operational excellence while also possessing the presence and relationship-building ability required to lead a community like TGS.

Deep connections to Washington, DC and an authentic understanding of the city are especially important.

Above all, the next General Manager should embody the qualities that define The Gathering Spot: excellence, curiosity, authenticity, hospitality and a genuine belief in the power of community.

For the right leader, this is a unique opportunity to lead an established community while helping define what the next chapter of The Gathering Spot DC will become.

Duties/Responsibilities:

• Establishes, implements, and communicates the strategic direction of TGS DC while providing a premier hospitality experience and efficient operations.
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations, projects and systems.
• Ensures that club decisions and plans such as those for staffing, development, organization, hardware acquisitions, and facilities are in line with the TGS business plan and vision.
• Establishes, communicates, and implements operations-disciplined policies, practices, standards, and security measures to ensure effective and consistent support and execution in line with the TGS brand.
• Establishes and administers department budgets and P&L reports.
• Identifies training needs and ensures proper training is developed and provided.
• Performs other related duties as assigned.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains management-level staff.
• Oversees the daily operations of the club.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.