Service Clerk in Sacramento, California at SACRAMENTO NATURAL FOODS CO-OP

POSITION SUMMARY

Under direction of the Marketing Manager, the Senior Graphic Designer is responsible for leading and supervising the design and production of marketing materials for Sacramento Natural Foods Co-op (SNFC) consistent with our brand. This position creates digital, print, and other materials, installs those materials and supports store marketing functions to help achieve our strategic objectives. The position is responsible for managing the creation of visual marketing to meet the Co-op’s business objectives and in a manner that upholds the values of Sacramento Natural Foods Co-op and the cooperative identity.

REPORTS TO Marketing Manager

CLASSIFICATION Full-time

FLSA STATUS Exempt

SUPERVISES Digital Media Coordinators, Graphic Designers

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Upholds all Co-op policies, procedures and expectations.
2. Visual Branding and Messaging
3. Manage the creation of the visual identity of the Co-op’s brand to meet the marketing strategies set by the Marketing Manager.
4. Conceptualize, design and produce marketing material including in-store signage, digital content, and promotional materials.
5. Collaborate with, supervise, and delegate the work of department staff.
6. Provide input and feedback to management for ways to better support and meet business objectives through branding.
7. Coordinate production of marketing materials performed by outside vendors, including securing bids that meet the expectations set by the Marketing Manager.
8. Maintain ongoing awareness of and update promotional material organization-wide ensuring intended user experience.
9. Ensure all print and digital production materials meet SNFC brand standards and address variances as needed.
10. Research and remain current on emerging design trends and processes to strengthen the Co-op’s visual/brand identity. .
11. Promptly respond to and prioritize department requests consistent with department goals.
12. Participate in promotional events on- and off-site as directed.
13. Employee Management and Development
14. Establishes clear expectations for direct reports with a means to hold each other accountable to ensure expectations are met.
15. Interviews and hires employees according to SNFC’s procedures.
16. Establishes procedures to ensure proper administration of department programs.
17. Conducts regular performance evaluations and creates training and development opportunities that enhance the employee’s abilities and builds upon their skills, knowledge and abilities
18. Supervises work performance and conduct of personnel and upholds SNFC’s performance management practices of offering progressive corrective action and staff recognition as needed and in accordance with Co-op policies, procedures, and legal guidelines.
19. Facilitates regular team and/or department meetings.
20. Models behaviors that support the values of Sacramento Natural Foods Co-op, through supportive and participatory leadership practices, promoting cooperative team building and motivating staff to achieve goals.
21. Safety and Security
22. Ensures that all department personnel learn and use safe practices per SNFC’s Accident Prevention Program and addresses safety and security concerns promptly.
23. Supports SNFC’s security and safety protocols and establishes strong departmental control measures.
24. Maintains equipment in working order; researches and recommends equipment repair and replacement options as needed.
25. Other Duties
26. Provide prompt and accurate administrative assistance to the department.
27. Maintain department files, records, and electronic databases.
28. Coordinate special projects as assigned.
29. Assist with training as assigned.
30. Attend meetings and events as requested.
31. Demonstrate support for the cooperative values and principles daily.
32. Compile information and contributes to reports as needed.
33. Perform other duties and work in other departments as assigned.
34. Must be available to work hours based on the needs of the business and their department.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Required Experience
2. 4 years’ experience of professional graphic design work.
3. Portfolio of work demonstrating:
4. Effective use of color, typography, photo and illustration selection, composition, arrangement, layout, and related aesthetic concepts to meet project objectives.
5. Original illustrations and design elements using fine art mediums or Adobe© Creative Suite to meet project objectives.
6. Proficiency with fine art mediums for creation of large-scale signage and other promotional materials.
7. Language Ability
8. Comprehend complex instructions, correspondence and memos.
9. Communicate effectively in oral and written form to staff, customers, and the public.
10. Incorporate detailed instruction, requirements and feedback into projects.
11. Math Ability
12. Add and subtract two digit numbers and multiply and divide with 10’s and 100’s.
13. Knowledge of industry sizes and formats for print and digital content.
14. Perform these operations using units of picas, pixels, U.S. currency and weight measurement, volume and distance.
15. Reasoning Ability
16. Apply common sense understanding to carry out detailed written or oral instructions.
17. Deal with problems involving a few concrete variables in standardized situations.
18. Manage competing priorities and attain help as needed. Complete detailed projects in a timely manner while under pressure.
19. Computer Skills
20. Use Microsoft Word, Excel, Email, website, social media, and timeclock software proficiently.
21. Knowledgeable of printers, print settings, and paper weights.
22. Highly skilled in Adobe© Creative Suite including Illustrator, Photoshop, Premier, and Indesign.
23. Education
24. High school diploma, GED, or equivalent certificate.

DESIRED QUALIFICATIONS

Desired knowledge, skills, ability and experience are not essential to be able to perform the essential duties of the position.

1. Proficiency in digital photography including photo editing in Adobe© Creative Suite.
2. Proficiency in digital video capture including video editing.
3. Proficiency in website development (HTML, web-based website development such as Wordpress, etc.).
4. Familiarity with natural and organic foods.

ESSENTIAL MENTAL REQUIREMENTS

To perform the job successfully, an individual should demonstrate the following competencies:

1. Problem Solving
2. Identifies and resolves problems in a timely manner.
3. Customer Service
4. Manages difficult or emotional customer situations.
5. Responds promptly to customer needs.
6. Solicits customer feedback to improve service.
7. Responds to requests for service and assistance.
8. Managing People
9. Make self available to staff.
10. Delegate and direct duties and assignments tactfully and effectively.
11. Develop staff’s skills and encourage growth.
12. Train and coach employees.
13. Continually work to improve supervisory skills.
14. Adaptability
15. Adapts to changes in the work environment.
16. Manages competing demands.
17. Able to deal with frequent change, delays, or unexpected events.
18. Attendance and Punctuality
19. Is consistently at work and on time.
20. Ensures work responsibilities are covered when absent.
21. Arrives at meetings and appointments on time.
22. Dependability
23. Responds to management direction.
24. Commits to long hours of work when necessary to reach goals.
25. Completes tasks on time or notifies the appropriate person with an alternate plan.
26. Quality
27. Demonstrates accuracy and thoroughness.
28. Looks for ways to improve and promote quality.
29. Applies feedback to improve performance.
30. Monitors own work to ensure quality.
31. Quantity
32. Meet and strive to increase productivity standards.
33. Complete work in a timely manner.
34. Strives to increase productivity.
35. Work quickly and accurately with a sense of urgency.
36. Safety and Security
37. Uses equipment and materials properly.
38. Protect the safety of self, co-worker’s, and Co-op patrons at all times.
39. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
40. Report safety-related accidents and incidents at once to a manager.
41. Follow all company safety policies and procedures.

ESSENTIAL PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent Physical Demands
2. Sit and review information on a computer screen for extended periods of time.
3. Use hands to type, grasp, handle and feel.
4. Reach with hands and arms.
5. Walk, climb, balance, and stoop, squat and kneel.
6. Lift and move up to 30 pounds.
7. Talk and hear.
8. Occasional Physical Demands
9. Lift and move up to 50 pounds.
10. Specific Vision Ability
11. Close vision, distance vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent exposure
2. The duties of the position are performed in a well-lighted, temperature-controlled office environment.
3. Occasional exposure
4. Fumes or airborne particles ranging from natural to chemical.
5. Cold to hot, and wet or humid conditions (weather and non-weather).
6. Standing on cement floors.
7. The noise level in the environment is usually moderate to loud.