Resident Monitor, Full Time in New York, New York at LESC

BASIC FUNCTION: Provides a supportive setting for LESC House residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.

MAJOR DUTIES:

• Meets, greets, checks identifications and announces visitors to residents and staff.
• Maintains daily log of complaints and incidents in the building.
• Provides assistance to the clients when outside agencies are conducting home visits.
• Calls 911 in emergencies and informs Emergency Operator of emergency.
• Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
• Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.
• Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
• Accepts medication deliveries and ensure tenants receive medication.
• Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
• Answers central telephones and relays messages to staff and residents.
• Records and maintains log of incidents.
• Monitors resident activity and ensures their safety.
• Assists program staff as needed.
• Performs other duties as requested or assigned.

SCHEDULE: Monday-Friday, 8:00AM-4:00PM

LOCATION: New York, NY 10009

RATE: $32,760 - $34,580 / annual dep. on experience

We offer excellent benefits including:

• Generous time off that includes 4 weeks of vacation

• Medical, Dental, and Vision Insurance

• Discounted Commuter benefits

• Life insurance & Long term disability

• Eligible for Federal Student Loan Repayment Program

• Training and other additional voluntary benefits

To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at www.lesc.org

EEO Minorities/Women/Disabled/Vet

QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE:

• Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
• High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
• Experience in permanent or transitional housing, or community facility, or related social services areas.
• Good interpersonal skills and ability to conduct oneself in a professional manner.
• Sensitivity to issues involved in working with diverse organization is essential.
• Bilingual skills in English and Spanish are a plus.