E-Filing Clerk in Central Islip, New York at Provest LLC

Position Summary:

While upholding department and company policies, the E-Filing Clerk processes the electronic filing of cases for various counties, while managing daily functions and workflows to meet business needs.

Essential Duties and Responsibilities:

• Manage the daily functions and workflow of client files through distribution of a balanced workload to meet established performance goals,
• Provide exceptional customer service; know and ensure client specifics are being met,
• Update client specifics as modification is needed and communicate internally to impacted to parties,
• Identify and partner in the establishment of best practices related to unit of business,
• Demonstrate the ability to prioritize and keep accurate records
• Understand and maintain client nuances & customer preferences

Other Duties & Responsibilities:

• Provide coverage for identified staff in their absence,
• Provide production coverage when necessary.

Minimum Qualifications (Education, Experience, Skills):

• High School degree or equivalent,
• Effective communication,
• Ability to multi-task and maintain organization standards,
• Knowledge of Rules of Civil Procedure related to states managed under the role,
• Microsoft Office experience intermediate level preferred.