Senior Technical Consultant in India at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Consultant based in India.

This is a senior technical consulting role focused on designing and delivering complex, enterprise-level Salesforce Marketing Cloud solutions.
You will work closely with customers to translate business requirements into scalable architectures, integrations, and high-quality implementations.
The role combines hands-on development with technical leadership across Marketing Cloud, Salesforce products, data, and integration technologies.
You will guide customers through solution design, campaign development, data migration, integrations, and technical delivery.
As a senior consultant, you will also mentor technical consultants and developers while establishing strong engineering and documentation practices.
The position involves collaboration with global teams and customers across geographies, requiring flexibility and strong communication skills.
You will play a key role in delivering long-term solutions that can scale with complex enterprise customer needs.

• Lead technical discovery sessions with customers and clearly communicate solution designs, integration strategies, technical decisions, and trade-offs.
• Collaborate with customer stakeholders to define requirements, deliverables, project expectations, and technical priorities.
• Manage day-to-day technical customer interactions and support the resolution of escalations.
• Understand campaign requirements including subscriber audiences, program frequency, personalization, and creative approaches.
• Drive hands-on technical implementation across Salesforce Marketing Cloud studios and products.
• Design and deliver scalable Marketing Cloud solutions aligned with customer business and growth requirements.
• Translate business and technical requirements into detailed solution designs and functional and technical documentation.
• Manage technical delivery across responsive email campaigns, landing pages, custom development, integrations, and data migration.
• Maximize the use of out-of-the-box Marketing Cloud functionality and modules where appropriate.
• Provide technical guidance on integrations with third-party systems and other Salesforce clouds.
• Investigate complex technical issues, perform deep-dive debugging, and identify effective solutions.
• Lead, mentor, and guide a small team of technical consultants and developers.
• Review team deliverables and promote high standards for code quality, architecture, naming conventions, documentation, and development practices.
• Define project goals, technical milestones, and delivery timelines.
• Liaise with Salesforce product teams when required to support customer implementations and resolve technical considerations.
• Maintain the expected level of billable utilization for the role.
• Collaborate remotely with global delivery teams across different geographies.
• Adapt working hours when required to support international customers and delivery teams.
• Continuously improve solution quality, technical delivery practices, and implementation standards.

• 5–8 years of deep, hands-on experience with Salesforce Marketing Cloud, including platforms such as Email Studio, Journey Builder, Interaction Studio, Einstein, and Automation Studio.
• Strong expertise building dynamic HTML emails, templates, landing pages, and reusable content blocks.
• Experience with mobile-first HTML, CSS, JavaScript, and jQuery.
• Hands-on experience with AMPscript and Server-Side JavaScript (SSJS).
• Familiarity with PSD-to-HTML conversion.
• Knowledge of Agentforce Marketing is advantageous.
• Strong understanding of enterprise integration patterns.
• Knowledge of the broader Salesforce product suite, including Sales, Service, Commerce, and Community Clouds.
• Experience designing complex solutions using Data 360 and Marketing Cloud products such as Marketing Cloud Engagement, Marketing Cloud Personalization, and Marketing Cloud Intelligence.
• Strong understanding of systems architecture and the ability to design scalable, performance-oriented solutions.
• Knowledge of key architectural and design patterns, large data volume considerations, and platform best practices.
• Understanding of data sharing, visibility, and their implications for platform architecture.
• Experience working with REST and SOAP APIs.
• Strong knowledge of SQL and data management concepts.
• Experience with data integration tools and integrations across Salesforce clouds.
• Strong technical problem-solving and debugging skills.
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
• Strong documentation, collaboration, and stakeholder management skills.
• Ability to mentor developers and technical consultants while maintaining high engineering standards.
• Ability to work effectively with global teams and adapt to different time zones.
• Active Salesforce certifications or the ability to obtain relevant certifications after joining.

Preferred Salesforce certifications:

• Salesforce Marketing Cloud Email Specialist.
• Salesforce Marketing Cloud Administrator.
• Salesforce Marketing Cloud Consultant.
• Salesforce Marketing Cloud Developer.
• Salesforce Data Cloud Consultant.
• Salesforce Administrator.
• Salesforce Platform App Builder.

Additional certifications that are beneficial:

• Salesforce Marketing Cloud Personalization.
• Salesforce Marketing Cloud Intelligence.
• Cross-cloud Salesforce certifications.

• Comprehensive benefits and resources designed to support employee well-being and work-life balance.
• Opportunities for professional development and continuous learning.
• Access to tools and resources designed to support career growth and technical development.
• Opportunities to work with modern AI, data, CRM, and marketing technologies.
• Career growth opportunities within a global technology environment.
• Flexible working practices supporting collaboration across geographies.
• Opportunities to work with global teams and enterprise customers.
• An inclusive and collaborative environment focused on innovation, performance, and professional growth.
• Support and resources designed to help employees maintain balance while maximizing their impact.