Director of Adult Day Services in Williamsburg, Virginia at Williamsburg Landing

JOB SUMMARY

The Director of the Adult Day Center, reporting to the Chief Clinical Officer, is responsible for all aspects of the program including admission and assessments, social services, activities programming, staffing, safety, coordination of care and regulatory compliance. The Director works collaboratively with team members and participant families and demonstrates competence within a highly individualized, therapeutic Adult Day environment.

ESSENTIAL JOB FUNCTIONS

• Defines strategies to allocate resources efficiently, utilize staff effectively, and create and sustain positive stakeholder relationships
• Identifies innovative strategies to address emerging trends; establishes processes and programs to implement strategies
• Anticipates, understands, and responds to opportunities for emerging markets and new service components
• Work with Marketing and other Williamsburg Landing leaders to develop and execute strategic outreach plans that build referral networks, establish partnerships with community leaders, and achieve census targets.
• Determines the importance, urgency, and potential risks of situations, making timely decisions in the best interests of the organization and team members, to balance the program’s mission, participant needs, and regulatory requirements
• Effectively advocates for and manages the program’s finances; collaborates with Finance & Accounting to establish and maintain timely and accurate budget, billing and reimbursement systems
• Collaborates with the Chief Development Officer to formulate and articulate strategies for fund development
• Attracts, motivates, leads, and retains high quality staff by employing best practices and functioning as an effective interdisciplinary team
• Develops and maintains effective systems for communication, documentation, reimbursement and compliance
• Exhibits ethical values, reliability, and dependability; consistently honors commitments; takes responsibility for decisions and actions

QUALIFICATIONS

• Bachelor’s degree with concentration in Human Services, Social Work, Gerontology, or related field, preferred
• Five or more (5+) years of successful experience in managing a comparable social services program, preferably a licensed Adult Day, assisted living, or resident/health care program
• Additional or concurrent experience working with older adults or persons with disabilities and with third party reimbursement, preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated knowledge of Department of Social Services regulations related to Assisted Living and Memory Support
• Comprehensive knowledge of resident care standards and psychosocial dimensions of gerontology
• Proficiency with Google Suite, Microsoft Word, and Microsoft Excel; demonstrated experience with electronic medical records systems
• Exceptional interpersonal and communication skills with residents, families, and interdisciplinary teams.
• Excellent organizational and administrative skills and the ability to handle multiple priorities simultaneously in a fast-paced environment
• Ability to work as a team or independently and be self-motivated and goal oriented with shared accountability
• Strong supervisory skills with the ability to motivate, train, and evaluate staff; skilled in resolving workplace conflicts and promoting teamwork.
• Ability to develop and manage daily work schedules, activities calendars with attention to maintaining efficiency and hospitality experience
• Ability to build and maintain professional working relationships with a strong customer service orientation and work compassionately and professionally with employees, residents, prospective residents, family members, visitors, and the general public
• Ability to take initiative to solve problems on behalf of participants, prospective participants, and families, and to exercise sound professional judgment appropriately in emergency situations
• Ability to lift up to 50 lbs. occasionally
• Ability to stand and walk throughout the shift, participate in activities and events across campus, as well as ability to move about the community and to complete travel (non-overnight) outside of the community to attend meetings