Parts Sales in Chesapeake, Virginia at Sonny Merryman Inc

About Company:

About the Role:

The Parts Sales position is a critical role within the transportation industry, focused on driving sales and managing customer relationships for a diverse range of parts and components. The primary objective is to understand customer needs, provide expert product knowledge, and ensure timely and accurate order fulfillment to maximize customer satisfaction and business growth. This role requires collaboration with inventory management, logistics, and technical teams to maintain product availability and resolve any issues that may arise. The successful candidate will contribute to achieving sales targets while maintaining high standards of professionalism and service quality. Ultimately, this position plays a key role in supporting the operational efficiency and profitability of the parts sales division.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in sales, preferably within transportation and parts distribution.
• Basic understanding of inventory management and order processing systems.
• Strong communication and interpersonal skills.
• Proficiency with standard office software such as Microsoft Office or Google Workspace.

Preferred Qualifications:

• Associate degree or higher in Business, Supply Chain Management, or a related field.
• Experience using CDK or parts inventory software.
• Knowledge of the specific parts or components relevant to the industry served.
• Demonstrated ability to analyze sales data and market trends.
• Familiarity with logistics and supply chain operations.

Responsibilities:

• Engage with customers to identify their parts requirements and provide tailored product recommendations.
• Process sales orders accurately and efficiently, ensuring all customer specifications are met.
• Maintain up-to-date knowledge of product lines, pricing, and inventory levels to inform customers effectively.
• Coordinate with warehouse and logistics teams to ensure timely delivery and resolve any supply chain issues.
• Develop and maintain strong relationships with both new and existing customers to encourage repeat business.
• Track sales performance and report on key metrics to management for continuous improvement.
• Assist in managing inventory levels by communicating demand forecasts and sales trends.

Skills:

In this role, strong communication skills are essential for understanding customer needs and providing clear, accurate information about products and orders. Sales skills are applied daily to negotiate, close deals, and build lasting customer relationships that drive repeat business. Organizational skills help manage multiple orders and coordinate with internal teams to ensure smooth operations and timely deliveries. Analytical skills are used to interpret sales data and inventory reports, enabling informed decision-making and forecasting. Additionally, proficiency with CDK or inventory management software supports efficient order processing and customer tracking, enhancing overall productivity and service quality.