Bilingual Customer Finance Manager (English & Spanish) in Ocoee, Florida at Vermeer Southeast

About Vermeer Southeast

Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. VSE is a 100% employee-owned company.

About the role

Vermeer Southeast is seeking a Bilingual Customer Finance Manager to join our team at our Orlando location. In this role, you'll work closely with customers, sales representatives, and lending partners to secure and structure financing solutions for equipment purchases and leases. You'll guide customers through the entire financing process, from application to funding, while delivering exceptional service and competitive financing options.

What you'll do

• Structure and present financing and leasing options for equipment purchases
• Work with multiple lenders to secure approvals, negotiate terms, and optimize deal placement
• Serve as the primary point of contact for customers throughout the financing process
• Communicate directly with customers to collect financial information and required documentation
• Interview, qualify and find new ethical financial institutions to partner with to serve our customer better with finance options
• Clearly explain financing terms, interest rates, lease structures, and total cost
• Work within CRM to maintain clear visibility for entire organization
• Coordinate with sales and operations teams to ensure timely deal completion and funding
• Monitor deal status and proactively resolve delays or issues
• Ensure all documentation is accurate, complete, and compliant with lender and company requirements
• Monthly reporting - KPI’s

Qualifications

Education and Experience:

• Minimum of 5 years of experience in finance, lending, leasing, or equipment sales finance
• Experience working with multiple lenders and a variety of financing programs
• Preferred experience in heavy equipment, construction, agriculture, or dealership environments

Necessary Knowledge, Skills and Abilities:

• Strong ability to explain financial concepts to customers in a clear and professional manner
• High level of ownership, follow-through, and attention to detail
• Proficiency in Microsoft Excel
• Bilingual in English and Spanish, with the ability to effectively communicate with Spanish-speaking customers
• Knowledge of lease structures and commercial lending practices preferred

Core Competencies

• Customer-Focused Communication
• Deal Structuring & Negotiation
• Ownership & Accountability
• Financial Accuracy
• Cross-Functional Collaboration

Benefits offered

• Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
• Paid Training
• Corporate Chaplains Program
• Health insurance
• Dental and Vision plan
• Flexible Spending Accounts (FSA)
• Company Paid Telehealth Program - MediOrbis
• 401K Retirement Plan
• Paid Holidays & Vacation
• Others

We are a Drug Free Workplace and an Equal Opportunity Employer