Care Coach - Hospice of the Ozarks in Mountain Home, Arkansas at Baxter Health

SUMMARY: The Care Coach will assess and support seriously ill individuals navigate the healthcare systems while utilizing resources to support the individuals in a non-medical approach.

BAXTER HEALTH & HOSPICE OF THE OZARKS COMPLIANCE RESPONSIBILITIES

Understands and adheres to Baxter Health and Hospice of the Ozarks standards as they appear in Dynamic Health and Healthstream Policy Manager.

Required to work with the Palliative Care Coordinator, Hospice of the Ozarks professionals and area healthcare professionals regularly to carryout, initiate and/or implement best practices for Hospice of the Ozarks.

JOB REQUIREMENTS

Education: High School Diploma or equivalent required. Associate Degree or Bachelor Degree preferred in healthcare, marketing or communications related fields.

Experience: Minimum three (3) years of related work experience in employment, previous healthcare experience preferred.

Other: Exemplary work ethic and professionalism. Culturally sensitive with demonstrated responsiveness to varying cultural beliefs and characteristics. Excellent interpersonal skills reflecting clarity and diplomacy. Communicates accurately and effectively with all audiences. Demonstrates ability to actively listen to others and respond appropriately. Ability to provide others with open and transparent perspectives and demonstrate ability to collaborate with others. Working knowledge of Microsoft Office Suite, databases and general office equipment. Must be extremely detail oriented, organized and conscientious to ensure high quality work. Excellent time-management and follow-up skills to ensure work deadlines are met. Outstanding communication, presentation and interpersonal skills. Must be a positively contributing team player and

possess willingness to be cross-trained in other functional areas.

Safety Sensitive Designation:

This position is deemed safety sensitive in accordance with Arkansas Act 593 governing Medical Marijuana.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend eight (8) hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to regularly stand and walk, occasionally bend, squat and twist, and occasionally lift up to 20 pounds using proper body mechanics. Must have a keen sense of hearing and visual acuity with or without correction. Must be able to handle critical and highly stressful situations with efficiency and composure.

Work Environment
Office setting, community setting, individual home setting, facility setting

Position Type and Expected Hours of Work

This is a position in the administration building setting which is open Monday-Friday 8-5.

Work schedule, 5 days a week, Monday – Friday, 8-hour shifts.