Transit Enforcement Officer in San Luis, Arizona at City of San Luis

ABOUT THE POSITION
Under general supervision of a Sergeant, enforces city ordinances and state laws related to parking regulations and public transportation; directs vehicle and pedestrian traffic; engages with the public to address enforcement concerns and provide general information; services and maintains parking enforcement equipment, including meters, parking machines and signage; and performs other related duties as assigned.

As the Transit Enforcement Officer, you will:

• Enforce parking and public transportation laws and regulations by patrolling assigned areas on foot, bicycle, or in a vehicle; identifies violations and issues citations or warnings in accordance with city or state laws, regulations, ordinances and procedures.
• Respond to reports of illegal activity, traffic congestion, or other related concerns, collaborates with police, fire, or other public safety agencies when appropriate and within the scope of responsibility.
• Engage with the public regularly to address questions, concerns, and complaints regarding parking and public transportation enforcement.
• Investigate and responds to customer complaints and inquiries or refer issues to supervisors or other departments as needed.
• Educate the public on parking regulations and citation procedures.
• Provide general information to the public, including directions and details about city geography.
• Inspect public transportation vehicles and drivers to ensure compliance with city ordinances and state laws.
• Maintain and service parking enforcement equipment and vehicles.
• Monitor the condition and functionality of parking meters and machines; perform minor maintenance and report more complex issues to a supervisor.
• Collect funds from parking meters and deliver them to the City Hall Utilities Department.
• Identify the need for curb repainting or updated signage and reports recommendations to a supervisor.
• Direct traffic at intersections or other locations as needed or requested by law enforcement personnel.
• Perform other related duties as assigned.

IDEAL CANDIDATE

Will possess knowledge of:

• State laws and municipal ordinances governing parking regulation.
• Procedures, terminology and proper use of two-way radios and handheld electronic ticketing devices.
• City operations, organizational structure, policies and procedures.

Will possess the ability of:

• Interpret, apply, and enforce parking laws, codes and ordinances clearly and consistently.
• Use sound judgment and make decisions within established policies and supervisory guidance.
• Assess situations quickly and determine appropriate responses.
• Prepare clear, concise, and accurate reports and documentation.
• Build and maintain effective working relationships with colleagues, the public, and other departments.
• Communicate effectively, both verbally and in writing, in one-on-one and group settings, in person or by phone.
• Uphold high standards of integrity and professionalism.
• Understand and follow written and verbal instructions in English.

MINIMUM REQUIREMENTS

Education, Training and Experience:

Licenses and Certifications:

All required Licenses and Certifications must be maintained throughout employment.

Special Requirements:

Desired/Preferred:

• San Luis Residency
• Fluency in both Spanish and English
• Patrol and code enforcement experience

SUPPLEMENTAL INFORMATION

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit and stand; walk or ride a bicycle long distances; drive a vehicle; talk and hear, both in person and by radio; use hands to finger, handle, feel or operate equipment; engage in repetitive movements of hands and wrists; reach with hands and arms; stoop, bend, kneel and crouch and occasionally lift or move up to twenty-five pounds. Employees must be physically capable of operating City vehicles, for job-related purposes, safely. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and the ability to adjust focus.

Mental Demands

While performing the duties of this position, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use math; observe people and situations; read and interpret data, information, and instruments; learn and apply new skills; work with constant interruptions; and interact with the public, some of whom may be dissatisfied, quarrel-some and/or abusive.

Work Environment

The employee works primarily in a field environment outdoors, exposed to varying weather conditions including extreme heat, cold, and rain; and involving constant public and vehicular interaction. Incumbents are exposed to noise, dust, exhaust fumes, and potential hazards.

APPLICATION PROCESS:

To be considered, online applications MUST include all required documents listed under the Minimum Requirements section of the Job Posting. All documents should be uploaded as attachments .

Please note:

• The online application must be completed in full.
• Resumes will not be accepted in lieu of a completed application.
• Incomplete applications will not be considered.

The City of San Luis offers the following benefits to all full-time City employees:

MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by Personify. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department.

ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System.

• Employee Contribution - 11.86%
• Employer Contribution - 11.86%

ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD)

• Employee Contribution - .014%
• Employer Contribution - .014%

SOCIAL SECURITY AND MEDICARE-

1. Less than 6 years - 3.08 hrs.
2. 6 - 11 years - 4.62 hrs.
3. 11 years or more- 6.16 hrs.

Sick Leave - 3.69 hrs.

LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard.

Basic Life Benefit - $50,000.00
AD&D Benefit - $50,000.00

DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week.

Short-Term Disability - Coverage begins on the 15th day of injury or sickness.
Duration of Benefits - 180 days
Benefits Percentage- 66.67%
Waiting Period - 14 days
Maximum Weekly Benefit: $2,000.00

WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.