Day Program/ISS Mgr in Tyler, Texas at Caregiver

ISS Manager

We are seeking an organized and compassionate Individualized Skills and Socialization (ISS) Manager to oversee daily operations of our day habilitation program serving individuals with intellectual and developmental disabilities (IDD). This role is responsible for supervising staff, ensuring quality service delivery, maintaining compliance standards, and creating a safe, engaging environment where individuals can build skills and reach personal goals.

Why Caregiver?

• Opportunity to lead a meaningful and impactful program
• Collaborative and supportive work environment
• Professional development and advancement opportunities
• Rewarding work that makes a difference every day

Key Responsibilities:

• Supervise and support Direct Support Professionals (DSPs) in daily program operations
• Ensure individuals receive quality services aligned with person-centered plans
• Monitor program activities to maintain health, safety, and regulatory compliance
• Train, coach, and schedule staff to ensure appropriate coverage and performance
• Complete required documentation, reports, and incident follow-up in a timely manner
• Communicate with families, interdisciplinary teams, and agency leadership regarding participant progress and program needs
• Support implementation of individual goals, behavior plans, and community-based activities
• Maintain compliance with agency policies, state regulations, and accreditation standards

Benefits:

• NO CREDIT CHECK bank accounts to all employees with cash advance opportunities.
• $3,000 in tuition reimbursement annually for full-time eligible employees. $12,000 lifetime max.
• $10,000 in life insurance for all employees at no cost.
• Medical, Dental, Vision, Voluntary Life Insurance
• 401K

#INDADMIN

What You'll Need:

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• Experience working with individuals with IDD required
• Previous supervisory or leadership experience preferred
• Strong organizational, communication, and problem-solving skills
• Knowledge of documentation requirements and regulatory standards
• Ability to lead a team and foster a positive work environment
• Must pass background check and meet all state agency requirements