Case Management Engagement Specialist at Monadnock Family Services – Keene, New Hampshire

The Case Management Engagement Specialist is responsible for engaging individuals with serious and persistent mental illness who are disconnected from traditional services or at risk of disengagement. The specialist builds trust with clients and their families, assesses needs, creates treatment plans and connects them to appropriate mental health, medical, housing, and social services. They may also collaborate with schools and DCYF. This role focuses on outreach, early intervention, and reducing barriers to care, with a strong emphasis on person-centered approaches. The ability to multitask, manage time well and collaborate with other staff is required for this position.

1. Bachelor’s Degree in psychology, social work, psychosocial rehabilitation or related human services field OR Associate’s degree in related field and two years’ experience working with individuals with mental illness.
2. Consistent positive employment history.
3. Strong EMR abilities and willingness to complete paperwork in a timely manner.
4. Understanding of mental illness and desire to reduce stigma and effectively support this population.

Below is a partial listing of available benefits for full-time employees (pro-rated for some part-time employees):

• Great Team Culture with ample opportunities for collaboration across the organization
• 9 paid annual holidays
• 12 paid annual sick days
• 15 paid annual vacation days (increases in subsequent years to a max of 25)
• ICHRA Medical Insurance - 56 plans
• Flexible Spending Accounts (FSA): Traditional FSA, Dependent Care FSA, and Limited Purpose FSA
• Dental Insurance
• Life Insurance, AD&D (employer paid)
• Long Term Disability (employer paid)
• Tuition Assistance
• Student Loan Forgiveness Opportunities
• Referral bonus