Property Assistant Manager in Houston, Texas at Vsc Management Llc
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Job Description
Villa Serena Communities focuses on renovating communities to provide residents with quality apartment homes at an affordable prices. We have 32 communities where we strive to provide residents with a comfortable place to call home. We value helpful staff members who assist us in working to exceed resident expectations.
Villa Serena Communities prides itself on providing a positive work environment. We seek the brightest and the best to offer expertise to our properties. We're proud to employ innovative, team-oriented, and career-driven individuals who care and strive to fulfill their potential.
Position Summary:
The Assistant Property Manager plays a crucial role in supporting the efficient and effective management of a residential property portfolio within the apartment industry. Working closely with the Property Manager and other team members, the Assistant Property Manager contributes to the overall success of the property by assisting in various administrative, operational, and tenant-related tasks.
Key Responsibilities:
Tenant Relations:
- Interact with tenants to address inquiries, concerns, and requests in a timely and professional manner.
- Assist in the leasing process, including conducting property tours, processing applications, and preparing lease agreements.
- Coordinate move-in and move-out procedures, conducting inspections as necessary.
Administrative Support:
- Maintain accurate and up-to-date records of tenant information, leases, and maintenance requests.
- Assist in the preparation of financial reports, budgets, and other documentation.
- Manage communication channels, including phone, email, and in-person interactions.
Property Maintenance:
- Collaborate with maintenance staff and contractors to ensure timely completion of repairs and routine maintenance.
- Conduct regular property inspections to identify and address maintenance issues.
- Coordinate with vendors for necessary services and repairs.
Financial Management:
- Assist in rent collection and ensure accurate and timely recording of payments.
- Support budgetary goals and financial objectives through careful monitoring and reporting.
- Assist in the preparation of financial reports and forecasts.
Compliance and Regulations:
- Stay informed about local, state, and federal regulations affecting property management.
- Ensure compliance with fair housing laws and other relevant regulations.
- Assist in preparing and submitting required reports to regulatory agencies.
Team Collaboration:
- Work collaboratively with the Property Manager, leasing team, and maintenance staff to achieve common goals.
- Provide support and coverage during the Property Manager's absence.
Non Smoking Company
Be Reliable and Dependable
Employees must be flexible to assist all team members to promote company success
Have a positive attitude and strive to have good communication!
Qualifications and Skills:
- High school diploma or equivalent; some college or a relevant degree is a plus.
- Previous experience in property management or a related field is preferred.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in RESMAN and CRM systems
- Familiarity with local rental laws and regulations.
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance