Membership Coordinator in Arlington, Virginia at National Electrical Manufactures Assoc

About NEMA

NEMA represents over 300 leading manufacturers of electrical equipment and medical imaging technologies. Our members make the products and systems that power safe, reliable, and energy-efficient infrastructure across the country. Collectively, they contribute nearly 1% of U.S. GDP, support almost 460,000 American jobs, and drive more than $250 billion in economic impact. At NEMA, we champion innovation and industry leadership through our core values: respect, integrity, teamwork, and leadership.

Position Summary

This role provides support for NEMA’s membership team, particularly for new corporate membership recruitment and retention. The Coordinator role is an ideal early career position as it provides broad exposure to membership services for a dynamic, forward-thinking trade association. This position requires in-office presence at NEMA’s office in Arlington, Virginia two days per week, with the occasional need for additional in-office days for major meetings or other events. The position requires periodic travel (3-6 times per year) to support NEMA events. The position reports to the Director, Membership Sales.

Key Responsibilities

The primary responsibilities of the position are to provide support for NEMA’s membership function, including the following:

• Learn the business and operations of NEMA members to best meet member needs, effectively communicate the NEMA value proposition, and identify areas for additional NEMA value opportunities
• Manage the member application process
• Support the onboarding of approximately 20-30 new members per year
• Research current NEMA members and NEMA member prospects to support member retention and recruitment
• Regularly update the NEMA member management database and be responsible for its ongoing accuracy
• Develop custom membership reports
• Resolve member questions and concerns through professional engagement, prompt responsiveness, and creative problem solving
• Assist in the writing, design, and production of member recruiting and retention marketing materials
• Plan and coordinate NEMA visits to member offices and facilities and member visits to NEMA headquarters

Experience and Qualifications

The ideal candidate will have strong interpersonal skills, an innovative spirit, keen attention to detail, an eagerness to learn, and outstanding oral and written communication skills.

Required qualifications:

• Undergraduate degree

• Proficiency in full MS Office suite of products
• Basic quantitative analytical skills

The following experience is preferred:

• Experience with members of a trade association or other membership organization, or similar client- or member-facing experience.

NEMA offers a competitive salary and excellent benefits package including paid holidays and personal time, flexible working hours, 401(k) plan, health and dental insurance, and partial pre-tax parking/Metro subsidy.