Fraud Prevention and Detection Manager in Remote, Pennsylvania at Fulton Bank
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Job Description
Category: Audit/Risk/Compliance
# of Openings: 1
Position Type (Portal Searching): Full-Time
Remote
Lancaster
FLSA Status: Exempt
Value Proposition
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time career opportunity that can be remote.
As a trusted subject matter expert representing Fraud Risk Management (FRM), this position manages a team of Fraud Risk Analysts that monitor, detect and analyze transaction information to identify, prevent and mitigate fraud, and perform research in support of complex investigations. This position requires an individual who has experience analyzing data to inform insights, influence stakeholders on relative priorities, refining risk strategies and driving initiatives. Occasional travel may be required.
Responsibilities
- Lead Analysts in daily reporting processes designed to detect, prevent and mitigate fraud. Direct Fraud Risk Analysts through effective leadership in determination/interpretation of regulatory guidance involving Suspicious Activity Report (SAR) filings, Regulation CC, Uniform Commercial Code (UCC), etc. to include liability determinations.
- Perform regular QC reviews of Analysts casework to maintain compliance, consistency and to provide relevant coaching and mentoring to Analyst Team. Monitor case metrics on a regular basis. Review Analyst Team SARs for adherence to FinCEN guidelines and assign to BSA for filing.
- Collaborate with cross-functional teams and industry subject matter experts to prioritize, implement and optimize risk mitigation policies and controls.
- Establish annual goals for analyst team and provide annual performance reviews. Work with Human Resources on filling Analyst positions (interviewing, hiring, salary recommendations and training) and performance coaching. Meet regularly with Analysts individually and hold a monthly team meeting with Analysts to discuss fraud trending, new processes and procedures, etc. Ensure the Analysts are cross trained on all functions.
- Report any deficiencies in current fraud reporting tools to the Fraud Investigations Manager and work collaboratively to ensure all reports function as intended.
- Approve Batch Transaction Entry (BTE) transactions and Indemnifications for Analysts and Investigators.
Additional Responsibilities
- Provide coverage for FRM investigations management team as needed.
Qualifications
Education
High School Diploma or equivalent. (Required)
Bachelor's Degree or the equivalent experience. Specialty: Business Administration, Criminal Justice, or other applicable. (Preferred)
Experience7 or more years fraud prevention, detection or investigations in financial services. (Required)
3 or more years team management and leadership of fraud professionals. (Required)
CertificationsCertified Fraud Examiner, Certified Financial Crimes Investigator, Certified Cyber Crimes Investigator and/or other financial crime/fraud related certification. (Required)
Knowledge, Skills, and Abilities- Strong understanding of regulatory requirements, including SARs, Regulation CC, and UCC (Required)
- Familiarity with data analytics, reporting tools, and fraud monitoring platforms (Required)
- Strong leadership and team management skills (Required)
- Ability to think critically under pressure and make sound decisions in complex or ambiguous situations (Required)
- Demonstrated experience leading systems implementations and partnering with vendors (Required)
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
EEO Statement
Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.