Assistant, Student Success Center in Houston, Texas at San Jacinto College

Assistant, Student Success Center - Central Campus

• Provides administrative support. Assists in delegating duties to part-time staff and maintains a professional tutoring environment in absence of the director, reporting any issues to them as needed.
• Answers phones and directs calls as needed. Assists logging students and resources in and out of systems. Provides information on services to students
• Maintains the departmental website and social media as directed.
• Creates, maintains, and tracks work schedule for all tutors and part-time staff.
• Prepares promotional materials for distribution to staff, faculty, and students.
• Prepares reports on Student Success Center operations as directed.
• Assists in planning and conducting tours, meetings, and events.
• Reports any technology or maintenance issues to the appropriate department.
• Maintains inventory of supplies and creates requisitions for orders and other department expenditures. Performs budget transfers.
• Conducts class and center presentations. Assists with Student Resource Fair to promote services to new students and faculty members.

• Maintains a variety of records, files, and reports. Enters data into TutorTrac system.
• Schedules tutors and students in TutorTrac.
• Assign tutors to class visitations at the beginning of each semester. Conducts class visits as needed.

• Ability to demonstrate the College values
• Working knowledge of instructional support requirements
• Excellent ability to interface with faculty and students
• Service-oriented
• Ability to maintain confidentiality and professionalism at all times
• Must have knowledge of learning assistance programs, operations and techniques; tutoring techniques; Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, OneNote, etc.); recordkeeping techniques; and college practices and procedures
• Ability to make group presentations
• Ability to multitask in a high-traffic environment
• Ability to learn new technology quickly
• Ability to communicate effectively orally and in writing

• High school diploma or equivalent

• Associate degree

• One year of administrative, clerical, or customer service experience and previous higher education experience

• One year of previous tutoring center experience

Salary Grade: 106

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req6287

Posting Close Date: 5/18/2026

Applicant Support:
If you need assistance with the application process, please contact the Cornerstone Support Team at 281-998-6387, option 3, or email cornerstonesupport@sjcd.edu.

Note: Due to the number of applications we receive, we are unable to follow-up with every applicant individually. If your qualifications meet the requirements for the position, and you are selected for an interview, we will contact you. You can review your application status by logging into the Cornerstone system.

Annual Security Report: The San Jacinto College Police Department is responsible for preparing and distributing the Annual Security Report to comply with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act).

Equal Opportunity Statement: The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws. The following College official has been designated to handle inquiries regarding the College's non-discrimination policies: Sandra Ramirez, VCHR Org/Talent Effectiveness, 4620 Fairmont Pkwy., Pasadena, TX 77504; 281-991-2659; Sandra.Ramirez@sjcd.edu