Scheduler in Walnut Ridge, Arkansas at Lawrence Health Services

Job Objective/Summary: The Scheduler is responsible for coordinating and scheduling procedures in a timely and efficient manner. This role serves as a key point of contact for patients, providers, and clinical staff, ensuring accurate scheduling, proper documentation, and excellent customer service while supporting overall departmental operations.

• Schedule radiology and imaging appointments (e.g., X-ray, CT, MRI, ultrasound) accurately and efficiently
• Obtain PA’s for Inpatient, observation and swing beds
• Obtain PA’s for Clinic and ER
• Verify patient demographics, insurance information, and physician orders prior to scheduling
• Ensure appropriate preparation instructions are communicated clearly to patients
• Coordinate with radiology technologists and clinical staff to optimize scheduling and workflow
• Obtain and enter necessary authorizations and referrals in compliance with payer requirements
• Answer incoming calls and respond to scheduling inquiries in a professional and timely manner
• Reschedule or cancel appointments as needed while maintaining accurate records
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Monitor scheduling work queues and follow up on incomplete or pending orders
• Provide excellent customer service to patients, providers, and staff

Job Education, Licenses/Certifications, Knowledge & Experience: A high school diploma or equivalent preferred. Must have the ability to read, write, take verbal instruction and perform basic arithmetic.

Benefits & Perks:

• Free and Low Cost Health Insurance Options
• Dental and Vision
• $15,000 Employer Paid Life and AD&D Insurance
• Supplemental Insurance: STD, LTD, Critical Illness, Accident, Spouse/Child Life Insurance
• Retirement with Match
• PTO - accrued day 1.
• Paid Holidays & Compassionate Leave.
• 100% Discount on all outpatient services, except ER.
• Education/Training/Referral Incentives
• Tuition Assistance
• Free Public Service Loan Forgiveness Program
• Professional Development
• Student Loan Repayment Program
• Employee Recognition Program
• Advancement Opportunities
• Working for a healthcare facility that values and recognizes your contributions.

Lawrence Healthcare complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources, HR@lawrencehealth.net

The health and safety of our employees, residents, and patients is a priority. To this end, Flu vaccinations will be a condition of employment with the exception of an approved accommodation. Vaccines are offered free of charge.

Lawrence Healthcare has designated this position as safety sensitive.

Lawrence Healthcare participates in E-Verify.

Lawrence Healthcare is an equal opportunity employer.

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision