Cafe and Office Specialist in Decatur, Illinois at T/CCI Manufacturing LLC

Location

Decatur, IL, USA

Company Background

TCCI Manufacturing is a world leader in compressor technology for commercial vehicle, automotive and same-day delivery vehicles. Our global footprint spans 10 locations across the US, China, India, Germany, UK, Ireland, Spain, and Mexico, —employing more than 650 employees worldwide.

TCCI has become one of the leading global Electric Compressor (EC) Manufacturers for the commercial & heavy-duty sectors, as well as automotive specialty vehicle markets. As we look to the future, we will pioneer technology in electrification and support our customers’ plans for a full electrification solution that includes vehicle production, charging, route planning and infrastructure.

Visa sponsorship is not available for this position.

Role Overview

The Café and Office Specialist is the primary curator of the visitor experience at our facility. This dual-function role provides critical backup to the Office Manager for front-desk operations while owning the site’s specialty hospitality program. You will be responsible for crafting premium beverages—including espresso-based drinks and artisanal Italian sodas—while managing a selection of light refreshments that reflect our company’s commitment to quality.

Key Responsibilities:

Front Office & Reception Redundancy

• Office Manager Backup: Provide seamless coverage for the front desk during the Office Manager’s breaks, lunches, and absences.
• Communication Lead: Manage the main facility phone line, routing customer inquiries, sales calls, and vendor requests with professional etiquette.
• Visitor Security: Greet all visitors and ensure they complete necessary safety check-ins, including PPE distribution and NDA signatures, before entering the manufacturing zones.

Specialty Beverage & Hospitality Service

• The "Cafe" Experience: Operate the on-site beverage station to provide a diverse menu of professional-grade drinks, including espresso-based coffee (lattes, cappuccinos), artisan Italian sodas, and seasonal refreshments and snacks for guests and staff.
• Menu Execution & Quality: Maintain a high standard for drink presentation and flavor consistency, ensuring every beverage—from a morning pour-over to a afternoon sparkling soda—is crafted to a premium standard.
• Hospitality Stewardship: Maintain a "tour-ready" aesthetic in the lobby and beverage areas, ensuring the environment reflects the precision and cleanliness of our manufacturing standards.
• Supply Chain & Inventory: Monitor and manage the ordering of coffee beans, flavored syrups, carbonated water, and dairy/alternatives and other hospitality needs to ensure the station is fully stocked.

Site Visit & Meeting Logistics

• Meeting Preparation: Assist in setting up conference rooms for site visits, ensuring all technological needs are met and refreshments are staged.
• Visitor Experience: Work alongside the Office Manager to coordinate the logistics of client tours, acting as a hospitality liaison to ensure a smooth transition between the lobby and the production floor.

Schedule

• Hours: Open to both Full-Time (40 hours/week) and Part-Time (25–35 hours/week) applicants.
• Availability: Must be available during core business hours (typically 8:00 AM – 2:00 PM for part-time) to support peak visitor arrivals and the morning beverage service.

Education

• High School Diploma or GED required.